Certificates not appearing on Dashboard

[junayd]

Hello, The certificate that i have set for course completion only shows as a popup on the course completion page - the layout is not correct, but once the student goes to their Dashboard, there are no certificates showing and nothing in the Downloads tab. How can I fix this? Regards Junayd PS: Print screens in following message

[junayd]

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[logan]

Hey, 1> Refer: http://prntscr.com/lxsdzl this comes first time only. 2> Refer: http://prntscr.com/lxsfn3 you can enable the download and print  setting from certificate creation page. wp-admin > lms > certificate template > enable this. refer: http://prntscr.com/lxsgfe

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3> Refer: http://prntscr.com/lxsgtt this is sidebar widget it will not show certificate here. this will show content uploaded in course. Refer: http://prntscr.com/lxsgtt if you need any further information please let me know. Tip: follow this video link to add widget of earned badges and certificate into users dashboard. 

https://www.youtube.com/watch?v=qLx97Z0TyXs

   

[junayd]

Hello Logan, I have already set it to download as PDF on the certificate creation page, but it's not working Thanks Junayd

[junayd]

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[logan]

Hey there,

This can be possible only in two cases

(a) When the width and height are not set. In the screenshot,

(b) when you have added the custom CSS to hide these buttons. It could be possible in your case.

it is also possible you have applied custom css and does not provide a class name.

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Like this: http://prntscr.com/kwhk85

Refer: http://prntscr.com/kwhjkb

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If still it will not work then paste this custom CSS in wp-admin > Appearance > Customize > custom CSS

.single-course .certificate_generated .extra_buttons {display:inline-block !important;}

Let me know if it resolves.

[junayd]

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[Ava]

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[junayd]

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[junayd]

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[logan]

hey, I have taken a course and earn this certificate. Refer: https://prnt.sc/m0krhm You can check your certificate here. Refer: http://prntscr.com/m0kxox let me know if i have mistaken your problem.

[junayd]

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[logan]

Hey, You can find the download option here: http://prntscr.com/m0xp8i Refer this tutorial to align the certificate :https://www.youtube.com/watch?v=Wl-SUlFngoA G'day.

[junayd]

Hello Logan, Many thanks, I will check that now Regards Junayd

[logan]

Please confirm so that we can close this topic.

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