Codec issue with MP4 Video file?

[edxacademy]

I am getting mixed results where all the MP4 that I created won't work. However, I noticed the ones created by a third party company works. I wonder if there is a specific settings/codec supported. I am getting "Error Loading this resource" when I tried to simply view the video in the Media Library.

[Anshuman Sahu]

Can you please confirm if the mp4 files are uploading correctly on your server ? Error loading this resource only means that either the file does not exists on server or there are no public permissions for that file from server . Please try uploading a small mp4 file and try embedding it . Also can you please send a sample of your mp4 file to test .

[edxacademy]

I narrow it down to the codec. If I export it to YouTube codec, it seems to work. I assume it is H.264 (HD-720). I can't seem to get it working with MP4 Codec

[edxacademy]

So what kind of codec supported by the video player in WPLMS?

[Anshuman Sahu]

Wplms does not have its own video player .It is default wordpress media player. So you need to look for the wordpress media player supported codecs for mp4 video .

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