Commissions still showing after everything is deleted.

Home Forums Legacy Support Support queries Update Issues Commissions still showing after everything is deleted.

Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • #331723
    ART-Providers
    Participant
    This is not a caching problem. Have cleared cache from server and local. This happens everytime that the Dashboard keeps displaying a commission which does not show on main commissions screen
    #331724
    ART-Providers
    Participant
    This reply has been marked as private.
    #331731
    Anshuman Sahu
    Keymaster
    Hi could you please share exactly where it is showing ?Is it with the instructor?
    #331772
    ART-Providers
    Participant
    This reply has been marked as private.
    #331841
    Anshuman Sahu
    Keymaster
    Well the commissions are calculated from activity , an activity is recorded for the commission earned . you need to delete this activity for the user : https://prnt.sc/wdmbti
    #332090
    ART-Providers
    Participant
    Hi Alex That's not really the cause. As you may see, all the recorded commissions for later tests are for the tutor Ebenezer. Nothing for Monalika Tutor account ([email protected]) anymore. Still the tutor account shows the value on dashboard
    #332202
    Anshuman Sahu
    Keymaster
    Well for that to go away instructor needs to press the reload the icon . This is done because calculating commisison runs some extensive queries so we cannot do that on page load making the dashboard slow or even crash.
    #332255
    ART-Providers
    Participant
    Reload does not get rid of it either. You can check. I tried that of course
    #332360
    Anshuman Sahu
    Keymaster
    Pushed a fix now at your end , please check , now relaoding deleted the old calculated data .
    #332406
    ART-Providers
    Participant
    Thanks Alex That seems to have done the job. Can you tell me the fix so it can be applied to the live sites too please.
    #332535
    Anshuman Sahu
    Keymaster
    Well we added a check if data is not found then delete existing data .
    #332547
    ART-Providers
    Participant
    Will your fix automatically work on other sites or do we need to do anything?
    #332690
    Anshuman Sahu
    Keymaster
    Well you need to replace the wplms dashboard plugin as the fix is contained in it .
    #332755
    ART-Providers
    Participant
    The Dashboard is still 3.9.9.1 What version should it be?
    #332903
    Anshuman Sahu
    Keymaster
    well I made the fix directly in your files from wp-admin -> plugin editor but did not changed version , the same fix is included in dashboard plugin of which update will be released in upcoming days and has not released yet .
Viewing 15 posts - 1 through 15 (of 16 total)
  • The topic ‘Commissions still showing after everything is deleted.’ is closed to new replies.