course certificate error

[ezlearn_online]

hello, the course certificate not working as you see in this video record https://youtu.be/22kH2bIQ8Sk

[ezlearn_online]

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[Veronica]

hi thanks for the video you have shared as in your video when you set the certificate in the course setting you haven't set the certificate percentage there the value at least be 1 set the value and then check the same

[ezlearn_online]

thank you for your reply. it worked but there are some issues... the quality of the picture and the orientation of the page is not correct. print and download are not working! https://youtu.be/MuadBiJR3sw https://prnt.sc/f4yRKgEc08J0

[Veronica]

hi after watching the video you have shared it seems like that you have not enabled the PDF certificate! first, I would like to request you that please use wplms PDF certificate plugin regarding plugin setting: make sure that you have checked the setting in lms>>settings>>show PDF certificate only and another one in edit certificate template and enable pdf certificate let me clear the steps for pdf certificate 1- select the text box in pdf certificate builder choose the width and height accordingly 2- drag and drop the element according to your design 3- choose the alignment of the text there and after that click on the EDIT TEXT 4- after that click the save option then update the entire certificate this is how it will work here are the tips regarding the PDF Certificate plugin refer: https://wplms.io/support/knowledge-base/pdf-certificates/ https://www.youtube.com/watch?v=d9mXInbmFGY https://www.youtube.com/watch?v=kyJGVlegWTc https://www.youtube.com/watch?v=ylT1j35dUbg https://wplms.io/support/knowledge-base/wplms-pdf-certificates-update-1-3/

[ezlearn_online]

Thank you for your instructions it worked perfectly :)

[Veronica]

good to know this works for you

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