Course expiring too soon

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  • #109026
    iguanaacademy
    Spectator
    Hi- we have a lot of students complaining that their 9-unit/9-week course has \"expired\" after only one week and one unit. We use the batch plugin. Can you advise exactly all the steps needed to make the following happen?
    1. A course's 1st unit starts on the date WE set, regardless of when a student registers or purchases a course.
    2. Additional units are released via drip-feed every 7 days (units are spaced 1 week apart).
    3. Students can view current week's unit, along with all previous units, but cannot jump ahead to view future not-yet-released units.
    4. Make these settings the default for all courses.
    Thanks for your help! Tim
    #109215
    Anshuman Sahu
    Keymaster
    Ok thanks for sharing the information in detail .first of all please check the if you have any subscription enabled in course product or not in course pricing settings : If there's a subscription set in the course then it will overwrite the course duration : http://prntscr.com/f1h5ib Second thing to  be noted here that the time for the course starts as soon as user purchases and subscribes to course . So the time when user waits for the unit in which start date is set will also be taken into consideration . So I guess the user's time may be getting consumed when she's waiting for the first unit on specific date . As quick fix please extend their subscription from course admin : http://prntscr.com/f1h7t0
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