Dashboard issue and questions

Home Forums Legacy Support Support queries How-to & Troubleshooting Dashboard issue and questions

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  • #338575
    ElMorenitoInc
    Participant
    Hello again, We were trying to fix our registration process and after doing that, our dashboard disappeared. We can't access the dashboard as admins or students. When looking at your knowledge base we ran into this video, and realized that we don't have access to that view. This has happened with several settings, we see them available in your knowledge base but not in our wp-admin, why could this be? Could you please guide us on having our dashboard again and also having the menu shown in the video linked above?
    #338576
    ElMorenitoInc
    Participant
    This reply has been marked as private.
    #338577
    ElMorenitoInc
    Participant
    Some additional info: when we try to open a course, instead of taking us to the dashboard, it takes us to the home page.
    #338786
    Diana
    Participant
    This reply has been marked as private.
    #338792
    ElMorenitoInc
    Participant
    This reply has been marked as private.
    #338903
    Ada
    Participant
    Hi, Checked your site. Dashboard menu item had been removed from vibebp logged in menu. added that and I was able to access dashboard. https://prntscr.com/ysyadz And when I open a course using start course or continue course button it takes me to course page. See https://drive.google.com/file/d/1FAfj4vugtaP_a5_i6x-0uuqRI6vEvxHC/view
Viewing 6 posts - 1 through 6 (of 6 total)
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