desk top app isnot generating

[vntechnologies19]

dear support please verify desktop app is showing this message "Support Expired or Purchase code invalid. Response from App Generator :Sorry, you are not allowed to do that." i still have 14 days of support to expire please solve the issue

[Veronica]

hi can you please share screenshots or video of the issue so we will take a look

[mmutonyi]

I have the same problem. Screenshot: https://drive.google.com/file/d/1yd0_lvZMxvA9BHzbOTQwyTV6LJbDilVo/view?usp=drivesdk

[Diana]

Create your own topic, and share your email id which you used to purchase the theme in a private reply so I can cross-check your purchase code

[Author]

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