Email format

Home Forums Legacy Support Support queries Other issues Email format

Viewing 5 posts - 16 through 20 (of 20 total)
  • Author
    Posts
  • #4819
    peppies
    Spectator
    Hi, When i turn on teh HTML tick in "WP Admin - LMS - Settings - Emails" the only HTML emails using the theme I receive are user activation emails. Everything else comes as text with no line breaks so the emails look like this (attached). Also, note that emails are still coming from "[email protected]" in spite of different settings in WPLMS email (also screenshot attached).
    #4827
    fabioamv
    Spectator
    I'm sorry, but I'm getting the same.... I having trouble because BuddyPress mail are sending as HTML, no WPLMS, but with WPLMS I can't to disable this feature....   MR. Alex just try to help me, but I'm waiting this final resolution yet....
    #5127
    MrVibe
    Keymaster
    @pepies : Did you add any code to deactivate html emails ? The emails sent out are standard Buddypress emails. WPLMS is not able to overwrite it which means somethis has been modified or conflicting here. We're unable to replicate this issue. Please try deactivating all third party plugins and remove all the customisation and check again. This is a site specific issue so please check your setup and settings and make sure the plugins are updated to latest version, especially vibe course module.  
    #8332
    peppies
    Spectator
    Ok so I finally discovered what was wrong with the emails. It really is ridiculous, but I want to let you know and perhaps you should include this somewhere in your documentation: The reason HTML template wasn't working was that the theme will not activate until you click on the blue Apply Changes button. Only then the template becomes active and HTML emails start working. I wish someone had told me this before I spent countless of hours on it. I tested it on couple of WPLMS installations and can confirm that this fixes the issue. SOLVED! Finally.
    #8480
    MrVibe
    Keymaster
    Thanks for confirming. We'll add a notification in the plugin for this.
Viewing 5 posts - 16 through 20 (of 20 total)
  • The topic ‘Email format’ is closed to new replies.