Hi
before i make update to 2.0.9.3 was every thing is ok
after update i didn't receive any email or message or notification however i set touch points as i need.
example: when student subscribe to course i set touch point to send email and notification to both student and instructor, but nothing happen
also in dashboard :Contact Instructors section
when i send message to member or in instructor nothing reach to members or instructors
thank you
Please try disabling the html email template of wplms from wp-admin -> lms -> settings -> emails ->
http://prntscr.com/b3i4x3
i did with enabling and disabling the html email template, but it still not work
Hi
i think that i caught the issue
i installed another wordpress site as a test and setup wplms theme
when i compare database tables for both "main site & test site" i found that:
tables responsible for messages and notifications are not found and i don't know how it happen.
see screenshot: left side is database for new site i used for test
right side is main site, as you can see 5 tables in left side with red highlight aren't found in database in right side
so do you know how i can reset these tables ?
thank you
Well please check if you have enabled the "Private messaging" and other componenets of buddypress from wp-admin -> settings -> buddypress -> components .
yeah Private messaging enabled, it still not working
if i uninstall and reinstall Buddypress plugin it will work ? or may cause crashes for the site ?
Deactivating or deleting buddypress will definitely crash your site as the whole wplms theme and all its plugins are dependent on it .
Try deactivating the components and then again enable them and check if the table appears now ?
Try sending a message to anyone .
Can you please also check if the activation emails or forget password emails are sending out from your site .
If not then please contact your webhost on this .
you can also import the tables which are not in your site .
the activation emails and forget password emails working well
any way i added the required tables and it work well now
thank you