Fail to upload a particular file

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Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › Fail to upload a particular file

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  • September 30, 2020 at 2:29 pm #315187
    circlekSolutions
    Participant
    Hello, I have an issue... I have a .docx file that cannot be uploaded on the Assignment submission. The other .docx files are fine but this particular document that I'll share in the next post is failed. May you help to check why? Thank you.
    September 30, 2020 at 2:30 pm #315189
    circlekSolutions
    Participant
    This reply has been marked as private.
    October 1, 2020 at 7:28 am #315345
    Diana
    Participant
    If you enabled that .docx file should be uploaded then it should be uploaded Any error it shows? while uploading?
    October 1, 2020 at 2:54 pm #315453
    circlekSolutions
    Participant
    Hello, I've activated .docx file, and there's no error while uploading, it's just not uploaded... Can you upload that file on your end? Thank you.
    October 3, 2020 at 5:38 pm #315847
    Diana
    Participant
    The upload limit is set to 2mb and if the file size exceeds that then it will not be uploaded If you still want me to check this on your site
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