FV Player Compatibility

Home Forums Legacy Support Support queries How-to & Troubleshooting FV Player Compatibility

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  • #239853
    Aminericher
    Spectator
    Hi, I am testing the FV Player with a video in the  website before using it with vimeo (Pro version). It is a new wordpress installation with just the necessary plugins to make WPLMS work. The video using FV Player is working in a normal post or page under other theme (twentytwenty) and wplms too. The video using FV Player is not working in the unit page. I have already set the option Disable ajax in Course unit load as checked. I have already set the option Load FV Flowplayer JS everywhere as checked. I have already tried the step 4  of the installation of the FV Player by checking template, giving this green answer: We also recommend you to open any of your videos on your site and see if you get a red warning message about JavaScript not working. FV Flowplayer script found: https://example.com/wp-content/plugins/fv-wordpress-flowplayer/flowplayer/fv-flowplayer.min.js?ver=7.4.9.727! jQuery library found: https://example.com/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp! I check the console by inspecting the browser but I found no error. As said the video doesn't play in the unit page alone and inside the course of course. Instad, it is showing this error: Admin JavaScript warning: I'm sorry, your JavaScript appears to be broken. Please use "Check template" in plugin settings, read our troubleshooting guide, troubleshooting guide for programmers or order our pro support and we will get it fixed for you. You will find the access to the website in the next private comment. Any help please?
    #239951
    logan
    Member
    sorry, you forgot to share the admin credentials. i will also need the course URL in which this error is appearing.
    #240576
    Aminericher
    Spectator
    This reply has been marked as private.
    #240737
    logan
    Member
    It works in course page: https://share.getcloudapp.com/2Nurel2b from curriculum it does not work: https://share.getcloudapp.com/8LuwE5wq
    please make sure your theme and all wplms plugins are of latest version i.e. 3.9.8

    this is a script error. I would suggest you to follow the following and check if it works??

    1. Please deactivate all installed 3rd party plugins.
    2. Delete browsers cache especially cache plugin.
    3. Re-save permalinks.

    deactivate everything other than wplms defaults then check if it works.

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