How To Setup a Moneyback Guarantee

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  • #64100
    fuadmurad
    Spectator
    Is it possible to setup for example a 30 day moneyback guarantee that students can just do on their own?  Like they have 30 days to cancel whenever they want and get their money back can this be setup to be done automatically or would I have to manually refund them?  
    #64240
    H.K. Latiyan
    Participant
    This is not available in wplms. As an alternative the student can just ask for refund and instructor/admin can remove the user from the course through course admin area and then admin can manually refund them from the backend.
    #64397
    fuadmurad
    Spectator
    Ok, please do consider this for a future update since it is a very important feature for boosting sales. Thank you.
    #64572
    MrVibe
    Keymaster
    Ok. We're moving this topic to feature request, but this request should ideally be directed towards WooCommerce, as WPLMS relies on WooCommerce for e-commerce capabilities. And automatic refunds should be handled by the WooCommerce plugin itself, also check if there is an existing addon available for this.  
    #64860
    fuadmurad
    Spectator
    I just found a woocommerce plugin for this called smart refunds but it is quite pricey.  $79 for a license and it has to be renewed for updates and support too.  It would be great if it was a built in feature though.   Thank you for considering it as a feature request
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