Ok I checked your site and found out that you have set restriction on members directory in your wp-admin-> wplms -> buddypress -> " All Members directory View" to members only .this mens that only logged in user can access members directory ,to make it available to all select all there .
refer : http://prntscr.com/edymml
Well yes you can enable privacy on single member view to instrcutors and admins only in such case OR to just members only (to logged in users) from wp-admin-> wplms -> buddypress.
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