JW Player blank video is units

[koenig_aws]

Hi, I have a issue with JW Player in units…JW player is working fine in units for the first time, for example i have two units 1 & 2…for taking the course i go to unit 1 video loads fine in JW player than i go to unit 2, again the video loads fine in the player, but if i reload the page or go to previous unit than JW player only play the audio and video is blank. I have implemented method 2 mentioned in the link following forum – https://wplms.io/support/knowledge-base/using-jwplayer-with-wplms/ and also tried steps of non-ajax suggested in the forums – https://wplms.io/support/forums/topic/problem-with-embedding-jw-player-iframe/ I request to help me solve this issue.

[Anshuman Sahu]

Can you please share your course url and admin credentials to check the issue at your end ? PS: mark reply as private while sharing the credentials . Please also try contacting the Jw player plugin author or support on this .

[koenig_aws]

Hi, Details are as follow - Admin Login - http://52.89.234.10/elearning/rayontara/wp-login.php Username - Admin Password - 12345 Student login Username - vishu19sep Password - 12345 Course to test http://52.89.234.10/elearning/rayontara/course/testingv/

[koenig_aws]

Hi, I was able to fix the above issue by disabling Media element of Wordpress using following code found on - https://premium.wpmudev.org/forums/topic/remove-mediaelement-js-css add_action( 'wp_print_scripts', 'no_mediaelement_scripts', 100 ); add_filter('wp_video_shortcode_library','no_mediaelement'); function no_mediaelement_scripts() { wp_dequeue_script( 'wp-mediaelement' ); wp_deregister_script( 'wp-mediaelement' ); } function no_mediaelement() { return ''; } However i have another issue in units - video as available as download in units as attachment..please help fix this.

[Anshuman Sahu]

Please try using the " Attach Unattach  " plugin for this .
After installing this just goto your media library switch to list mode and unattach the media items from your posts .

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