keep getting multiple 404 errors with new update

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  • #36636
    a4da
    Spectator
    I see under my SEO Plug in that since the update I get multiple 404 Monitor Errors daily  which include in the log URLS that I don't even think I use (that I am aware of)  please see screen shot below. <span style="color: #464646; font-family: 'Open Sans', sans-serif; font-size: 13px; background-color: #dfffe3;">wp-content/themes/wplms/js/nprogress.js?ver=4.4.1</span> <span style="color: #464646; font-family: 'Open Sans', sans-serif; font-size: 13px; background-color: #dfffe3;">/wp-content/themes/wplms/js/bootstrap.min.js?ver=4.4.1</span> <span style="color: #464646; font-family: 'Open Sans', sans-serif; font-size: 13px; background-color: #dfffe3;">/wp-content/themes/wplms/js/modernizr.custom.js?ver=4.4.1</span> <span style="color: #464646; font-family: 'Open Sans', sans-serif; font-size: 13px; background-color: #dfffe3;">/wp-content/themes/wplms/js/custom.js?ver=4.4.1</span> <span style="color: #464646; font-family: 'Open Sans', sans-serif; font-size: 13px; background-color: #dfffe3;">http://academy4da.com/wp-content/themes/wplms/js/sidebarEffects.js?ver=4.4.1</span> <span style="color: #464646; font-family: 'Open Sans', sans-serif; font-size: 13px; background-color: #dfffe3;">https://academy4da.com:443/event/efda-dental-x-ray-certification/</span> <span style="color: #464646; font-family: 'Open Sans', sans-serif; font-size: 13px; background-color: #dfffe3;">http://academy4da.com/wp-content/plugins/js_composer/assets/lib/prettyphoto/js/%7Bpath%7D</span> <span style="color: #464646; font-family: 'Open Sans', sans-serif; font-size: 13px; background-color: #dfffe3;">http://academy4da.com/shop/12-week-balance-full/</span> <span style="color: #464646; font-family: 'Open Sans', sans-serif; font-size: 13px; background-color: #dfffe3;">https://academy4da.com:443/a-post-with-an-unordered-list/</span> <span style="color: #464646; font-family: 'Open Sans', sans-serif; font-size: 13px; background-color: #dfffe3;">http://academy4da.com/event/friday-12-week-dental-assistant-training-program/</span>   I dont understand all these  404 Monitor errors . Please keep in mind  not all of your customers are developers or web designers and need some explanation to what the problem is when I haven't change anything except do the updates the Vibethemes recommend. So pleas when you answer with replay don't assume i am a coder or developer and talk in a language that I don't understand . I haven't changed anything on the  website and it was working fine until your last update, So please help me understand all these problems from just doing updates that you recommend. I use SEO ultimate but it has never been  a problem in the past.   I do not have any cache activate upon Vibethemes recommendation Please advise on wha the heck is going on. Everytime Vibethemes shows an update it scares the heck out of me knowing something on my list will screw up because of your update.   Pleas help the regular people that aren't coders, developers, or web designers that want to use and buy your product. thank you www.academy4da.com
    #36637
    a4da
    Spectator
    www.academy4da.com admin a4da2525
    #36674
    Anshuman Sahu
    Keymaster
    I checked all those links on your site . I found that all those links points to the posts,products,events that you have deleted from your site . Please check the link above and check the respective content in your wp-admin . For example : this event :  http://academy4da.com/event/friday-12-week-dental-assistant-training-program/ and this : https://academy4da.com:443/event/efda-dental-x-ray-certification/ Does not exists in your site (maybe you have deleted or trashed them ) . About these links : /wp-content/themes/wplms/js/bootstrap.min.js?ver=4.4.1 wp-content/themes/wplms/js/nprogress.js?ver=4.4.1 These file paths are wrong and i don't know how they are generating . We are not able to replicate this and never this error shows up in our logs and also not any user have reported the same . the right path should be : wp-content/themes/wplms/assets/js/nprogress.js?ver=4.4.1
    #36746
    a4da
    Spectator
    So im confused. If i delete an event then I will get a 404 error??   The bootstrap 404
    • And nprogress.js 404 that you can't replcate and dont know how they generate will just stay as 404 errors or do you know where they are to change them to what they are supposed to be? ?
    #36944
    Anshuman Sahu
    Keymaster
    Yes ,if that post does not exist then it will obviously show 404 eror . FOr the js files 404 errors . /wp-content/themes/wplms/js/bootstrap.min.js?ver=4.4.1

    wp-content/themes/wplms/js/nprogress.js?ver=4.4.1 The above paths are from old version of wplms which may be appeared due to caching . The new path in latest versions for these files is :  wp-content/themes/wplms/assets/js/nprogress.js?ver=4.4.1 Please clear your cache from server side also .
    #36970
    a4da
    Spectator
    Alex, Im.confused so i can never delete an event. You all have told me to not have any cache on my site.  So which is it cache or no cache and which one to use.  You yourself have deactivated the cache plug ins.   Also, i had many many more 404 errors today that i added to this thread along with other issues with update and woocommerce and clssses not showing up in "my courses " can't add customers to woocommerce so customer to pick and cant add customers or products. I sent screen shots . Why are they gone. Alex, please don't ignore my support i am a passing customer that had to add and pay for more suppory and i dont feel i get it.   All these problems occur from updates i dont add third party plugins and i dont want to update but things don't work and vibethemes support isn't much help.which forces me to do the updates in hopes of the problems being resolved with the update but it only gets worse.  Please take the time to look.at my account and sample student account and my errors and dont just give 2 sentence statements that dont resolve the problems. You are support i pay for support please give me support for your theme. . I have given you admin credentials and sample student log in.  Please take 15 min and look over my account instead of blowing me off. Please Admin A4da2525 Student test Celi 1234567 Woocommerce won't add order and orders (courses aren't showing up in my coursesin student menu and i promise you i have done no changes to site just updates.  Please take time to help. This has been going on for a year of hell with wplms  
    #37083
    a4da
    Spectator
    Alex, come on,  i know you are busy fixing so many issues but you can't only answer half of my problem . Please help or give me a name of someone i can hire that knows wplms . At this point. I just want it to work and never do another update ever  or no new plugins. again and leave it as is.  Once these issues are fixed you won't hear from me again because i want my site to never change. No updates on anything no plug in updates . Just help it get  it working. I will pay our hire a developer that you know at trust. I have tried but most dont know wplms. Im literally begging in tears from the hours and hours i spend weekly trying to  fix things on my own because i get no support from vibetheme but quick 1 sentences and you don't really Try to fix cause your too busy.  I dont do anything fancy bc i dont know how it should be easy fix
    #37261
    Anshuman Sahu
    Keymaster
    Please clarify the issue, If you delete a file from your web server it is deleted, so it can not be accessed. If you share the deleted page link to someone then it would definitely show 404. And this has nothing to do with updates. This has absolutely nothing to do with the theme or the support or the updates. Please clarify the issue.  
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