Home › Forums › Legacy Support › Support queries › Other issues › media library issue / not inserting
- This topic has 9 replies, 4 voices, and was last updated 8 years, 10 months ago by gjbarros.
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December 23, 2015 at 6:25 am #15230MarkifiedSpectator<p style="box-sizing: border-box; margin: 0px 0px 1em; padding: 0px; color: #666666; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 1.5; background-color: #fafafa;">I am ultimately frustrated Vibe and I hope you can help. You guys have a great product and I am always telling others to use it. Currently I have just started a project with WPLMS and am having a problem that I can not diagnose.</p> <p style="box-sizing: border-box; margin: 0px 0px 1em; padding: 0px; color: #666666; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 1.5; background-color: #fafafa;">When I click from your options panel to upload our logo or fav it acts like it did it but nothing shows up and upon save and updating there is no change and the options panel says “upload image” as if i did nothing.</p> <p style="box-sizing: border-box; margin: 0px 0px 1em; padding: 0px; color: #666666; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 1.5; background-color: #fafafa;">Same issue inside Visual Composer when trying to insert images. If i delete something or click remove image it will. but then nothing happens when I go to add the new photo. It brings up a weird popup for choosing the image that is different than the normal wp media pop up, i click show, click use this image. then… nothing. Please help.</p> <p style="box-sizing: border-box; margin: 0px 0px 1em; padding: 0px; color: #666666; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 1.5; background-color: #fafafa;">I have attempted to update and even refresh the database and reinstall wplms.</p> <p style="box-sizing: border-box; margin: 0px 0px 1em; padding: 0px; color: #666666; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 1.5; background-color: #fafafa;">harpensembleblueprint.com/wp-admin</p> <p style="box-sizing: border-box; margin: 0px 0px 1em; padding: 0px; color: #666666; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 1.5; background-color: #fafafa;"></p>December 23, 2015 at 6:26 am #15236MarkifiedSpectatori added a user for you: vibethemes )zQUE9hVzoCf@*k2UbFNpajsDecember 23, 2015 at 6:29 am #15237MarkifiedSpectatorSorry I dont know why the first copy and paste has all the extra code so here it is again: I am ultimately frustrated Vibe and I hope you can help. You guys have a great product and I am always telling others to use it. Currently I have just started a project with WPLMS and am having a problem that I can not diagnose. When I click from your options panel to upload our logo or fav it acts like it did it but nothing shows up and upon save and updating there is no change and the options panel says “upload image” as if i did nothing. Same issue inside Visual Composer when trying to insert images. If i delete something or click remove image it will. but then nothing happens when I go to add the new photo. It brings up a weird popup for choosing the image that is different than the normal wp media pop up, i click show, click use this image. then… nothing. Please help. I have attempted to update and even refresh the database and reinstall wplms.December 23, 2015 at 10:09 am #15277sandyMemberCan you please check this tip and let us know if this helps : https://wplms.io/support/knowledge-base/adding-or-uploading-image-for-badge-parallax-logo-notworking/ ALso Please share screenshots of the Visual Composer issue you are facing.December 28, 2015 at 12:15 am #15717gjbarrosSpectatorI has same problem. Please help-me!December 28, 2015 at 12:17 am #15718gjbarrosSpectatorSore, I HAVE the same problem.December 28, 2015 at 11:19 am #15835Anshuman SahuKeymaster
Can you please check this tip and let us know if this helps :
https://wplms.io/support/knowledge-base/adding-or-uploading-image-for-badge-parallax-logo-notworking/ Also contact your webhost to increase your php configuration . this is our test site configuration :
WP Memory Limit: 128 MB
WP Max Upload Size: 64 MB
PHP Post Max Size: 64 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
December 28, 2015 at 12:55 pm #15857gjbarrosSpectatorDear, I follow the guidelines, but it still does not workDecember 29, 2015 at 8:58 am #16004Anshuman SahuKeymasterPlease refer the video : http://screencast-o-matic.com/watch/colUjPhziMDecember 29, 2015 at 9:43 am #16008gjbarrosSpectatorThank you so much!! -
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