mediaelement is not getting loaded

[futureyoon_208]

Hi   I am experiencing abnorm behavior from demo12   Steps to regenerate the issue  

1. Install Demo12

 

1. Backend – Create a quesition (Multple choice) with an audio file

 

1. Backend – Associate the question with a quiz

 

1. Backend – Associate the quiz to a free course

 

1. Frontend – Login

 

1. Frontend – Register to the the course

 

1. Frontend – Take the quiz in the the course

 

1. Frontend – Submit the quiz

 

1. Frontend – Click on Top menu on the right top > Courses > Results > Quiz Results > Click on the quiz

  Audio media layout is not showing…   https://prnt.sc/nayafe Interestingly, when I open the ‘customize’ section, the audio media layout appears back as below screenshot   https://prnt.sc/naybup Test was conducted on a completely brand new WP with a clean new db and then installed Demo12 without having any extra plugins installed.   So I believe there is something in WPLMS Demo12 with a bug.   Can you please take a look and share the fixes as soon as possible?   Thank you.

[logan]

Hello, It is possible your setup is not installed properly. we provide free installation setup. if you want we could re install it. let me know your choice about it with admin url and credentials in a private reply.

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if want to fix on the current theme we will give it a try but i need your credentials for fixing it.

Once we get some feedback, we can take the next troubleshooting step in resolving your issue.

[futureyoon_208]

This reply has been marked as private.

[logan]

Hello, Please paste this snippets in your wp-admin >> plugins >> editor >> wplms-customizer plugin >> wplms-customizer.php Or in Please add this code in your wplms-customizer.php file in wplms customizer plugin by using your FTP/SFTP/cpanel: add_action('wp_footer',function (){ ?> <script type="text/javascript"> jQuery('body').find('.course_progressbar').on('increment',function (){ jQuery('body').find('a.quiz_results_popup').attr('href',jQuery('body').find('a.quiz_results_popup').attr('href')+'&force'); }); jQuery(document).ready(function ($){ jQuery('body').find('a.quiz_results_popup').attr('href',jQuery('body').find('a.quiz_results_popup').attr('href')+'&force'); $('body').on('increment','.course_progressbar',function (){ jQuery('body').find('a.quiz_results_popup').attr('href',jQuery('body').find('a.quiz_results_popup').attr('href')+'&force'); }); jQuery('.single-quiz .button.create-group-button').attr('href',jQuery('.single-quiz .button.create-group-button').attr('href')+'&force'); }); </script>   <?php });   add_filter('wplms_user_quiz_results_link_action',function ($link){ return $link.'&force'; });

[futureyoon_208]

Problem fixed, so far so good. Thank you so much!

[logan]

Hey,

We aim to improve the usability of our customer's web-sites and we are glad to have made a contribution. If you find our information to be helpful & you wouldn’t mind leaving a review, we would really appreciate that!

Here: https://themeforest.net/item/wplms-learning-management-system/reviews/6780226

Thanks & Regards

[Author]

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