Home › Forums › Legacy Support › Support queries › Update Issues › NEW THEME CRASHED MY WEBSITE WHILE INSTALLING
- This topic has 4 replies, 2 voices, and was last updated 4 years, 6 months ago by Anshuman Sahu.
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May 16, 2020 at 10:50 pm #260229GoketechParticipantThe new theme bought crashed my website while installing at plugin installation stage Here's the error message: Howdy! </div> </div> Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. In this case, WordPress caught an error with your theme, wplms. First, visit your website (http://ypilearn.net/) and check for any visible issues. Next, visit the page where the error was caught (http://ypilearn.net/wp-admin/themes.php?page=wplms-setup&step=pagesetup) and check for any visible issues. Please contact your host for assistance with investigating this issue further. If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further. http://ypilearn.net/wp-login.php?action=enter_recovery_mode&rm_token=2uivt5tAa2tiVExafhxHsn&rm_key=733kfVk0mlxi4Dz7FCWeBz To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires. When seeking help with this issue, you may be asked for some of the following information: WordPress version 5.4.1 Current theme: WPLMS Child (version 3.9.9.1589667216) Current plugin: (version ) PHP version 7.2.29
Error Details
An error of type E_COMPILE_ERROR was caused in line 35 of the file /home/u114503266/domains/ypilearn.net/public_html/wp-content/themes/wplms/wplms/includes/config.php. Error message: require_once(): Failed opening required '/home/u114503266/domains/ypilearn.net/public_html/wp-content/themes/wplms/options/validation/theme-update/class-theme-update.php' (include_path='.:/opt/alt/php72/usr/share/pear') </div> </div> </div> </div> </div>May 16, 2020 at 10:52 pm #260230GoketechParticipantAlso, the child theme refuse to install, I have to use child-theme generator to generate the child theme, despite doing that, it still crash the websiteMay 16, 2020 at 10:53 pm #260231GoketechParticipantcan you help to install the theme and the plugin on my behalf?May 16, 2020 at 10:55 pm #260232GoketechParticipantHere is another error message received: WordPress [email protected] via srv80.main-hosting.eu Sat, 16 May, 23:39 (1 hour ago)to me May 18, 2020 at 12:55 pm #260515Anshuman SahuKeymasterThis reply has been marked as private. -
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