Home › Forums › Legacy Support › Support queries › Update Issues › NO REDIRECTION TO DASHBOARD FOR STUDENTS
- This topic has 15 replies, 2 voices, and was last updated 4 years, 2 months ago by Anshuman Sahu.
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August 27, 2020 at 12:22 pm #298681bibin_pmSpectatorHello friend, my site setting has some serious problems. my website is located at https://bxxxxxxx.com/ after login, I am not redirected to my dashboard or profile page. even members of the site experience the same problem. no one can attend the course because "start the course button" redirect to the home page itself. login also redirects to the home page. please help me to solve this problem. Another probelm This problem happend after i remove browser catche. Check the screen short for clarity. only one recent course in website has "start course" button. all other course is not showing "start course" button https://prnt.sc/u6u90n https://prnt.sc/u6u9p1August 27, 2020 at 1:49 pm #298707bibin_pmSpectatorThe issue still persists on my site. kindly any make a reply.August 28, 2020 at 1:18 pm #298987Anshuman SahuKeymasterThe redirection issue has been fixed and to start course please follow : http://somup.com/cYjuIbXeXw There is some php error appearing on the new course status but i dont have your admin creds to check it . Please shre your valid admin credentials and also ftp credentials to fix the issue at your end . for old start course : Please goto wp-admin -> wplms => course manager and check if " Take This Course Page" its is set or not . If not set please select the course status page there .August 28, 2020 at 2:18 pm #299009bibin_pmSpectatorHello sir. This below link is an updated and more detailed problem. Close this issue and have look on the below problem https://wplms.io/support/forums/topic/no-course-start-course-button-and-many-more/August 28, 2020 at 2:23 pm #299011bibin_pmSpectatorThis reply has been marked as private.August 28, 2020 at 2:27 pm #299013bibin_pmSpectatorI don't have knowledge on what is meant by ftp credentials. Can u just explain how to get ftp credentialsAugust 28, 2020 at 2:31 pm #299015bibin_pmSpectatorThis reply has been marked as private.August 29, 2020 at 8:41 am #299224bibin_pmSpectatorThis issue is not resolved. Please correct it immediatelyAugust 29, 2020 at 11:54 am #299283Anshuman SahuKeymasterthe course worked : https://prnt.sc/u7z4f3 The issue was appearing because your have enable the touchpoints on various accasions . there is an ongoing issue with wp 5.5 and buddypress for the emails . the solution is to configure smtp server now using any third party plugin and your webhost .https://wplms.io/support/knowledge-base/postman-smtp-for-emails/ and then add this code in your wplms-customizer.php file in wplms customizer plugin :
add_filter( 'bp_email_use_wp_mail', '__return_true',99999 );
August 29, 2020 at 12:19 pm #299289bibin_pmSpectatoryes sir this worked very well. but I dint get ur instruction about sntp plugin and the addition of codes in wplms-customizer.phpAugust 29, 2020 at 12:54 pm #299303bibin_pmSpectatorcurrently, i am using wp mail SMTP to sent email... also email subscriber plugin to sent newsletters what i don't i do in this situation? do i need to change the plugins?August 31, 2020 at 12:36 pm #299613Anshuman SahuKeymasterIts ok then but please configure the smtp server with the plugin and add the code suggested above to resolve email issue and re-activate the touch points . Now as soon as you will enable touch points the issues will began to appear .Therefore its necessary to setup smtp server and add the code above .September 10, 2020 at 2:03 am #302145bibin_pmSpectatorokay sir but i didnt understand what it meant by configuring smtp server with plugin.. i followed one youtube tutorial to set up the email functionality in my site and for the same i used WP MAIL SMTP PLUGIN TO THE CONFIGRATION IS OVER? AND THE THING I SHOULD DO IS JUST PASTING THAT CODE wplms-customier.php ?September 10, 2020 at 1:22 pm #302662Anshuman SahuKeymasterPlease forget that and refer this simple solution : login via ftp or cpanel -> file manager . Navigate to wp-content/plugins/buddypress/bp-core/classes/class-bp-phpmailer.php file and then make this change : https://prnt.sc/uc1q2jSeptember 14, 2020 at 4:42 am #310127bibin_pmSpectatorThanks and close the issue I really appreciate the valuable service you are providing. really thanks -
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