Even with several courses and all have been made, only one certificate is displayed, (the arrow shows no others)
Please share more information on this.
Also share the screenshot of the issue.
Also make sure your theme and plugins are all updated to latest versions.
Everything is on the latest version update. What happens is that even having done other courses, only the certificate of a course appears to users.
Please check if you have enabled the certificate in the course settings or not .
refer :
http://prntscr.com/a6fa5n
If above is already set then please check the marks of the user in that course .User needs to score more than that specified in the course certificate settings .
At the end you can also assign certificates to user from course admin .
refer :
http://prntscr.com/a6fbmm
The certificates are active in all courses.
The scores of students also are maximum possible.
Please check the certificate was added in the course before any student started the course and also check the activity recoreded for the certificate assign .
Please share admin credentials to check the issue .
PS : mark reply as private while sharing the credentials.
I found two other problems. After I updated to the latest version is not being possible to choose one in the creation of courses page.
The second problem is the tests. After the student realize it is not possible to see the marked answer, just right.
www.portalcc.com.br
Name:
admin
Password:
pass
Getting access denied error while trying to access your site :
http://prntscr.com/a85mr9
Can I pass your IP, because I have to ask my hosting to put it in the allowed list
Our ip is dynamic and it changes everyday .
Today our ip is : 182.68.18.24
Please whitelist this ip asap if you want us to help you today itself .
Good night, you could pass the ip today? 29/02/2016
Today our ip is : 122.176.243.245
Since it is taking too long I have sent a invitation to join our issues channel on slack .
Please be on slack channel so that we can resolve your issue quickly .
Please also check that if any activity was recorded related to the certificate awarding to the student in your site .
You can also assign certificates manually from course admin .
refer : http://prntscr.com/a6fbmm
How can I be in this channel?