Page Builder Not Saving

[sstephenson]

We are unable to save updates on our home page of the WPLMS themed website using the "Page Builder" tool. After pressing on Save/Publish we are forwarded to a blog page and none of the data is saved. I did try the steps in your forum at https://wplms.io/support/knowledge-base/page-builder-not-saving/ but this failed to resolve the issue. Our WPLMS theme is up to date including all of our plug-ins, do you have any recommendations?

[Anshuman Sahu]

Have you tried creating a new page ?

[sstephenson]

Yes, I created a secondary page for testing and had the same issue. <div class="copyIcon copy1" style="display: none;"></div> <div class="pasteIcon paste0" style="display: none;"></div> <div class="notifyIcon" style="display: none;"></div>

[Anshuman Sahu]

Please share your site url and admin credentials to check issue at your end . PS : mark reply as private while sharing the info .

[sstephenson]

Hi Alex, Here are the login details, the Page Builder issue is on the Home Page... URL: http://www.myfplibrary.com/ User: vibethemes PW: r-pH8Yeg Thank you, Stanley <div class="copyIcon copy1" style="display: none;"></div> <div class="pasteIcon paste0" style="display: none;"></div> <div class="notifyIcon" style="display: none;"></div>

[Anshuman Sahu]

there are js errors in your site please try deactivating all third party plugins at once and check the issue .Also if you are using caching or script minification then please disable these .

[sstephenson]

We will move the site over to a development server and try your recommendations, if we are unable to resolve the issue we will be in contact. Thanks you, Stanley <div class="copyIcon copy1" style="display: none;"></div> <div class="pasteIcon paste0" style="display: none;"></div> <div class="notifyIcon" style="display: none;"></div>

[sandy]

Sure. Thanks for informing.

[inboundbrasil]

<span style="color: #666666; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 21px; background-color: #fafafa;">Hi, i’m moving my site to a new domain and new host. During the migration we experience several problems, and one of them is the Visual Composer plugin. The Page Builder does not work In new installation in several pages. Works in some and does not work in others . I read that i need to disable in one site  to work in other site. Then ask me my api key and codecanyon licence key. How really does it work? Tks Where i find those keys?</span> My old website :  testeconte.smbdigital.co   user : conte  pass: 001school My new website : www.inboundmarketing.com.br   user: conte  pass: 001school   Thanks  

[Anshuman Sahu]

We add the latest version of visual composer in our theme while we release the update .
But if the visual composer rlls out another update then you will get this new visual composer update when the theme update is rolled out with the new updated visual composer plugin . We received many topics on this and all of these are server relaetd specially to server mod security problem . Page builder posts html content to admin-ajax.php file but server do not allow to post the html content via ajax . SO please contact your webhost to disable such security  .  

[Author]

Posts