Password box not clickable on Registration Page

Home Forums Legacy Support Support queries How-to & Troubleshooting Password box not clickable on Registration Page

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #170826
    kingdomtwplms
    Spectator
    Our users have been complaining about how they are unable to create a new account because they can't create a new password. If you go to our registration page, the password box is not clickable. You are able to "tab" into the box but you are unable to click into it. We have a GDPR plugin that puts a privacy agreement checkbox just below the password box. When you try clicking into the password box, it only clicks on or off the privacy agreement check box. We do not have any updates needed for the theme or the plugin. I would be grateful for help!
    #170897
    Diana
    Participant
    This reply has been marked as private.
    #171055
    kingdomtwplms
    Spectator
    We deactivated the Plugin GDPR because it was what was causing the password box to not work. Look again. After activating it and waiting for the cache to clear, the privacy policy check box returns to the Registration page and again the password box isn't clickable.
    #171057
    kingdomtwplms
    Spectator
    This reply has been marked as private.
    #171146
    Diana
    Participant
    This reply has been marked as private.
Viewing 5 posts - 1 through 5 (of 5 total)
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