Home › Forums › Legacy Support › 4.0 Bugs & Issues › plugin update doesn’t work
- This topic has 3 replies, 2 voices, and was last updated 4 years, 3 months ago by Diana.
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August 3, 2020 at 8:28 am #279724wiebkewetzelSpectatorHello, I have noticed that updates for the Vibe BP and WPLMS plugins were published, which I cannot install. After clicking on "update now" everything appears to be OK, but when I reload the page the plugins still have the old version number and the update available message appears again. I received a protocol with conflicting information by email. It lists the plugins both as successfully updated and failed update. Folgende Plugins wurden erfolgreich aktualisiert: (translation: the following plugins were successfully updated) * Erfolg bei: (translation: success; plugin names are missing but Vibe BP and WPLMS were the only updates I attempted) * Erfolg bei: Bei folgenden Plugins ist die Aktualisierung fehlgeschlagen: (translation: the update failed for the following plugins) * Fehlgeschlagen: (translation: failed) * Fehlgeschlagen: Aktualisiere Plugin (translation: updating plugin) Das Plugin ist auf dem neuesten Stand. (translation: the plugin is up to date) Fehler: [fs_unavailable] Konnte nicht auf das Dateisystem zugreifen. (translation: could not access file system) Aktualisiere Plugin Das Plugin ist auf dem neuesten Stand. Fehler: [fs_unavailable] Konnte nicht auf das Dateisystem zugreifen. I checked the file attributions for the plugin folder in my Wordpress installation and it is 755. The same for the subfolders. The WPLMS theme was successfully updated to version 4.04 before I attempted to update the plugins. As the site is up and running this has no high priority for me. But I am reporting it as it might affect other users as well. WiebkeAugust 4, 2020 at 7:30 am #279938DianaParticipant@wiebkewetzel In version 4.04, the plugin update will be authenticated when a hit will be done to check whether a purchase code is there in your options table in database Only then you will receive plugin updates. Otherwise not. This is a new update we added in this version Now, please tell me whether your attempt to update the plugin or theme was successful or not?August 4, 2020 at 5:09 pm #280093wiebkewetzelSpectatorHello Diana, I have the PO code entered in the dashboard last week as required: But the plugins are still not updated. I keep getting the "updated successfully" message, but they are still at the old version numbers (Vibe BP 1.1.0 and WPLMS 1.1.0): I am in this loop since the theme update yesterday morning. Best regards, WiebkeAugust 5, 2020 at 7:24 am #280246DianaParticipantThanks for informing this. Replicated the same on your site. Reported to the technical team Edited reply Please check after few hours, this will be resolved till then
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