Profile Picture Issue

[thewiseblend]

Hello there , profile picture not uploading on the site , please check

[thewiseblend]

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[Veronica]

hi first, i would like to request you that please update to the latest version of the theme and plugins

[thewiseblend]

all are updated

[Veronica]

hi please update the theme I have checked on your site theme is not updated only after that i have told you to update it

[thewiseblend]

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[Veronica]

check: https://wplms.io/support/knowledge-base/auto-updating-wplms/ https://www.youtube.com/watch?v=BLkw5YUixOM https://www.youtube.com/watch?v=fAxv6SwAgtw

[thewiseblend]

thank you for the video , i will get back to you soon

[thewiseblend]

Hi there , i successfully update the Theme , but still not upload profile picture , kindly check

[thewiseblend]

hello there kindly help

[Veronica]

[error] => Unable to create directory 1/avatars/1. Is its parent directory writable by the server? this error appeared from buddypress itself . Please check if php can create directories in your server ? Also check folder permission of wp-content folder.

[thewiseblend]

i don't have idea , kindly check if you know , i'm not coder. what access you need tell me i will provide you , thanks

[Veronica]

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[thewiseblend]

yes issue is solved by me, early-are . you can close the tropic , thank you for help and support, , further if i see any issue then i will ask you , thanks

[Veronica]

ooh wow that's great closing this for now

[Author]

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