Questions aren't showing in quiz results

Home Forums Legacy Support Support queries Other issues Questions aren't showing in quiz results

Viewing 15 posts - 1 through 15 (of 21 total)
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    Posts
  • #17784
    annalivia
    Spectator
    Up until about a month ago this was ok. When you get quiz results you do not see the questions only the answers. Screenshot attached.
    #18026
    H.K. Latiyan
    Participant
    Please give us more details on how you are creating the questions. The questions must be in content section, then only they are fetched.
    #18047
    annalivia
    Spectator
    I don't know what you mean "in content section" Questions can be seen ok when doing a quiz but not in the results. This was working ok.
    #18157
    H.K. Latiyan
    Participant
    I was taking about the title and content area, refer: http://prntscr.com/9pgrzi Please check all your settings, if all your settings are ok then please share the site url and admin credentials with us to check the problem at your end. PS: Please mark your message as private while sharing the admin credentials.
    #18185
    annalivia
    Spectator
    Yes. That is where all questions are written. When doing quiz it is all good. It is just looking at the results that the questions aren't there. What settings can I check? I don't really want to give out admin credentials at the moment so any settings recommendations to check would be appreciated, thanks.
    #18352
    H.K. Latiyan
    Participant
    When you write a title it is for reference and the actual question is written in the content. Please refer this video: https://www.youtube.com/watch?v=k342Fu_opiA this shows how to make a proper quiz from front end, the settings are same as that of backend. You can campare from this video. If this doesn't help then try deactivating the third party plugins.
    #19180
    annalivia
    Spectator
    Thanks. So after playing around with de-activating 3rd party plugins I have found the problem to be Groups Plugin -Version 1.9.1  Groups provides group-based user membership management, group-based capabilities and content access control   When this is de-activated everything works fine. Which isn't great because I need it. I can't just de-activate it. Maybe some settings in the plugin groups can be changed. Or any other suggestions?
    #19217
    H.K. Latiyan
    Participant
    We don't know about the settings of this plugin. Please contact the plugin author for this.
    #19285
    annalivia
    Spectator
    ok.  I use that plugin to sell access to courses along with woocommerce groups. I assume I will be able to do that with WPLMS WooCommerce plugin? Is that correct? It should work even better due to the fact it is WPLMS product. I am happy to purchase that plugin if you can guarantee that I won't have any of the issues I am having with the groups plugin.
    #19324
    MrVibe
    Keymaster
    @annaliva : Thanks for sharing the screenshots. Since the question "content" is missing from the quiz results. I suspect the questions you've created are somehow connected to a "groups" membership setting, which is why the content part is missing in the quiz results. Can you please confirm this .
    #19350
    annalivia
    Spectator
    @Mr.Vibe . I know what you are saying but I don't think that is the issue. I have made test quizzes with no access restrictions on the quiz or the questions with the same result. ie : questions not appearing in the results.  
    #19372
    MrVibe
    Keymaster
    The questions are appearing in the results. Its the question content or "text" which is missing. In the screenshot, we get the question correct answer which is saved in question settings, we get the saved answer which is also saved in question comments. The only part missing is the question text, which is why I suspect that some plugin is overriding it. The text displayed of all posts/pages/questions/quizzes/courses are under a global filter the_content , this filter is used by all the membership plugins to restrict access to content, which is why I suspect some plugin overriding the content. For further inspection, I would need the WP admin credentials to check the issue. You can create a temporary user give the admin access and delete the user once the issue is resolved.    
    #19377
    annalivia
    Spectator
    Ok, thanks. I will pm you login details soon.
    #19378
    annalivia
    Spectator
    Temp admin details as requested   site:    http://www.cloudcertification.training/ user:  mistervibe pw:   #EwVdebzziF!lk^RJ&3MG%kv
    #19385
    annalivia
    Spectator
    Only just added you now. sorry, should be good now.
Viewing 15 posts - 1 through 15 (of 21 total)
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