saved page builder layout not loading

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  • #9988
    lainme
    Participant
    Hi, I am encountering the following issues with page builder, here are the steps to reproduce the problem:
    1. Create a new page and publish, then use the page builder to create some layout and save. View the rendered page, the created layout is successfluly shown.

    2. Refresh, or press the update button, or re-open the post edit page, the created layout is not shown in the page builder section. But the layout is still shown in the rendered page.

    3. Save or update the page again, the layout is gone.

    So I suppose the layout is not loading when edit the post. I tried several methods mentioned in the knowledge base, including check/uncheck visual composer in user profile, check admin-ajax.php (return 200), and js erros (no errors but some warnings), create new page (don't work), reset whole site (don't work).

    #9991
    lainme
    Participant
    Here is my site crediential in case you need it.   URL: https://www.luyuancw.com username: lainme password: d5ql8KNQMV$mZ@INdih#X@Z3
    #10046
    lainme
    Participant
    OK. I believe I have found the reason. I restart the whole wordpress installation from the scratch and everything works fine. Then I found the files in vibe-customtypes/metaboxes/library/js are different in two installations. The old files missing a line layout_html : layout_html, which cause the problem. However, I still can't understand why this happens...
    #10117
    Anshuman Sahu
    Keymaster
    There was an update of the vibe custom types plugin to have the " page builder not saving content " issue . But it did not fixed the issue so we did undo the changes because ot was causing the other users the same issue that you are having . Only solution is to re-install the vibe custom types plugin that you did by fresh installation.  
Viewing 4 posts - 1 through 4 (of 4 total)
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