Several doubts in general.

Home Forums Legacy Support 4.0 Bugs & Issues Several doubts in general.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #374485
    EmiAstur
    Participant
    I have several doubts. I have a course created and it does not let me create an associated woocomerce product. When I do it from the frontend, it tells me that some errors have occurred. If I create it directly from the Woocomerce backend and associate the course, it creates it fine. However, if I make a purchase from the store, I process the purchase well, but the user does not enroll in the course, I guess for making the course from the backend. When the user enters the course purchase (url= .../course/...) and clicks on the "Take the course" button, it does nothing, however from the store it works fine. Another doubt, when a user logs in, it doesn't go to the frontend of the course, it always goes to ".../members-directory/*", and telling the client to add to the url ".../app" is not viable. Neither does it if you select notifications from the login menu, for example. I have already asked this and it has been the solution that I have been given by email. There is no way to import courses from csv, but I give up, I've been lost for a week and a course has uploaded well, but the second is a disaster again (and it is the same type of file), I have already published this in another post. The menu moves to below the logo or to the side as you scroll down the page.
    #374502
    Veronica
    Moderator
    hi 1: we need to check this on your site if any error appears or not 2, 3, 4 please provide a video of the issue and also credentials and Course URL to replicate this on your site and also make sure that everything should be updated on your site to the latest version
    #374511
    EmiAstur
    Participant
    This reply has been marked as private.
    #374545
    Veronica
    Moderator
    checking on your site
    #374551
    Veronica
    Moderator
    hi on your site v4 is activated but the layouts are of v3 also let us know are you trying to edit the course from front end and then associate the product? select the blank layouts from appearance>>customize>>layouts for course, profile, directories so all will be updated to the v4 layouts.
    #374645
    EmiAstur
    Participant
    I have configured the appearance as you have been told to me, although you had done the configuration for me; and at least it already goes to the frontend when logging in, although it is a bit slow loading the dashboard, I have not tested more yet. For this slowness, do you recommend any cache plugin? Yes, I have uploaded the course using CSV, because I have dozens of courses to upload, although I don't think I will do it anymore, because the first course has been imported after a week of struggling to create the CSV (the documentation is a bit... scarce), but the second one has already given me error again; then I have entered through the frontend and I have given the option to create product and I get the error.
    #374709
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #374711
    EmiAstur
    Participant
    This reply has been marked as private.
    #374762
    Anshuman Sahu
    Keymaster
    No you can create a new product and select , the crucial step is to click on the publish button again which actually connects the course to product and product back to course which is crucial. Another crucial step is to order should get complete . To do that automatically please use this plugin : https://wordpress.org/plugins/autocomplete-woocommerce-orders/
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