Speed and script issues

[WickwpLMS]

Hi, We are experiencing an extremely slow website using the WPLMS theme despite updating to the latest version. We have quieried with our hosting provider who came back and said the following:

Please check your scripts. This error is a overload situation caused by PHP scripts and not a server failure or error. The following factors may be the cause here:

- Access to external resources

- Poorly optimized DB queries

- Overloaded databases

- Deadlocks

- Infinite loops

- Script using too many resources (eg image processing on-the-fly)

For a MySQL database, you can check with the follwing mysql query tools if e.g. a query takes to long or even blocks other queries:

http://dev.mysql.com/doc/refman/5.5/en/show-processlist.html

http://dev.mysql.com/doc/refman/5.5/en/kill.html

To release PHP processes for accounts, reset the PHP version on konsoleH by going to "Services" -> "PHP Configuration". This restarts the interpreters and usually releases the blocked PHP processes.

Can you please provide support.

[Anshuman Sahu]

Well please install this plugin to check what is wrong in your site : Query monitor  how to use it  : https://kinsta.com/blog/query-monitor/ Also share your server php error log (upload it somehwere online and share its link here ) .

[WickwpLMS]

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[Skywalker [ ex VibeThemes]]

There is an issue with the envato market plugin with the WPLMS 2.7 update, it causes the site to be extremely slow. Please DEACTIVATE the Envato Market Plugin on your site. There is an issue with it. We are working to fix this issue. So, for the time being do not activate it. After that you will be able to install the query monitor plugin to check what is wrong in your site : Query monitor    Also check : http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

[WickwpLMS]

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[Anshuman Sahu]

Okay I examined the error log and your reports from query monitor plugin . Reason behind your 500 errors is memory limit . It is getting just short for many php processes . SO please contact your webhost and ask them to increase your php memory limit to atleast 200 MB  . Please also deactivate the plugins which you feel not necessary for your site like BadgeOS or eventon . Secondly please make sure that you have not enabled touch points in your site .please disable all touch points in your site from wp-admin-> lms -> settings > touch points .

[WickwpLMS]

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[Anshuman Sahu]

Well this score also depends on the number of requests that the page is creating . So if your page contains too many resources it will still show poor page score. Are you using CDN for images ,if not then please try using it . Also please minify the css files at least and for js files exclude the js files which are causing js errors from minification . Also please deactivate the plugins that you find not necessary for your site .

[WickwpLMS]

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[Anshuman Sahu]

Well then please check if the required mods are enabled from your server . For this please contact your webhost . please also refer : https://torquemag.io/2016/04/enable-gzip-compression-wordpress/

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