Students can't access forum

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Viewing 15 posts - 1 through 15 (of 16 total)
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  • #72088
    Charlielyn
    Participant
    I can access the forum (right side of footer link) when logged in as an admin. Otherwise, the forum cannot be accessed- we get a 404 message. WPLMS is 2.22. All plugins are updated. Also, the Evaluate assignments link does not work. Also, Visual Composer does not work. I have inactivated all the non-Vibe or WPLMS plugins except the ones you require or suggest- Buddypress, my cred, etc. Please help. PS- I have been struggling with various things like this for a couple of years. Dod you have PAID support. At this point, that's what I need. Site: https://thedreamersinstitute.com
    #72175
    H.K. Latiyan
    Participant
    Please share the admin credentials with us to check the issue on your website. Also can you please list the issues here which you are facing and  wants the paid support, we will first check the issue on your website. PS: Please mark your reply as private while sharing the credentials.
    #72189
    Charlielyn
    Participant
    This reply has been marked as private.
    #72359
    Anshuman Sahu
    Keymaster
    I guess the issue has been resolved now . It was related to the permalinks . I re-saved the permalinks and was able to access forums pages , course submissions . Please let me know if I missed something .
    #72363
    Charlielyn
    Participant
    This reply has been marked as private.
    #72495
    Anshuman Sahu
    Keymaster
    I checked your sister site and re-saved the permalinks again frpm wp-admin -> settings -> permalinks . I also found on your sister site all courses had pending status . Please note that only published courses can be seen by the students . On your main site i found the visual composer plugin to be outdated  ,this is why it is not working . Please update our visual composer by follwing this tip  : https://wplms.io/support/knowledge-base/how-to-update-visual-composer/
    #72515
    Charlielyn
    Participant
    Thank you. (FYI- I do not post courses on the sister site). I have updated the Visual Composer for both sites. It changed the look of the front pages. There is now extra white space such as- above the top image on 1st site: sreenshot Below the content on both sites- screenshot HELP. Meanwhile, the forum will no longer open for the students again today. It worked after you fixed it yesterday. 15 Keys Forum
    #72532
    Charlielyn
    Participant
    No forums open.
    #72642
    Anshuman Sahu
    Keymaster
    Please try adding the given css to put the off-white background color to your page : .pusher {     background-color: #fbfbfb;   } Forum issue : seems lie your forum is connected to the course . Please note that the forums which are connected to the course are not accessible by the students who are no subscribed to the course . to allow access to all the users in your site please remove the forum form course in course components settings .
    #72748
    Charlielyn
    Participant
    The CSS code had no effect. The forum is shared by 2 courses. I discinnected it from both, but we all still get the 404 message. (on this issue, I have students waiting to start or continue the courses). Appreciate your further help!
    #72750
    Charlielyn
    Participant
    This reply has been marked as private.
    #72882
    Anshuman Sahu
    Keymaster
    Well i checked both the issues on your prophetic site . Css : There was some error in your css that you have added previously and that is why the css added after it was not working . I corrected it please check and confirm . Forums issue : I checked the forum and found it to be private and therefore non logged in user wont be able to access it . So I registered myself as a student and after login I was able to see the forum . So please check if your forum is hidden or private ?
    #72912
    Charlielyn
    Participant
    The forum on the Prophetic site is not a problem, but the site still a has a large amount of white space below each page. The Institute site still has the problems. 1. the links on the course units do not access the Topics (for students). Course 402 and 402M. 2. the link on the footer right does not open to anyone. 3. white space above slider on homepage. Large white space below content on all pages. Additional help appreciated.
    #73076
    Anshuman Sahu
    Keymaster
    There is some plugin that is adding padding in bottom of your content . check : http://prntscr.com/cpq6vx Please try adding this css in your wp-admin -> appearance -> customizer -> custom css : section#content {     padding-bottom: 20px !important; } Okay I checked your site and found that you have created a page named as forums with slug forums which is conflicting with the bbpress forums root link . Please change the slug of your page to something else so that it does not match with any other page slug or any directory slug (like members,forums etc .) refer : http://prntscr.com/cpqe4q
    #73097
    Charlielyn
    Participant
    That fixed the forum! Thank you! The white at the bottom appears to be resoved. Super! Thank you! What about this top white above the slider and the fact that the columns are no longer aligned. This may have come with a theme update. http://prntscr.com/cpshce Also, I posted another problem which is tripping up students. Not sure if it's related, but I suppose that's possible and it is a new problem. https://wplms.io/support/forums/topic/quiz-answers-already-filled-in/#post-73073
Viewing 15 posts - 1 through 15 (of 16 total)
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