subscribed course count for admin/instructor user

Home Forums Legacy Support Support queries Other issues subscribed course count for admin/instructor user

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #45218
    tamser
    Spectator
    Hi there, In the profile/dashboard of the admin user (also an instructor), the course count appears to be wrong: http://screencast.com/t/mv6oYjHk
    • I am the admin/instructor
    • I have one FREE course
    • I am the instructor of the course
    • I tried several times to remove myself from the course via the Course -> Admin -> "X" (remove user)
    Is this is a known issue? Thanks!
    #45283
    Anshuman Sahu
    Keymaster
    This issue appears due to import data . In wplms we set a post meta in course for the user which is used to check whether user have taken that course . Now issue appears due to there is some sample post meta which matches the new user id is in the course . so you need to find the course which have post meta with meta key like number and meta value is also number . Where meta key will be the user id of the user for which this issue is appearing in my courses. refer : http://prntscr.com/axu6o1
    #45363
    tamser
    Spectator
    I found the course. I removed the key several times but it keeps reappearing. I also tried to add another key (average_rating) but still doesn't want to remove the user. Please advise. Thanks.
    #45365
    tamser
    Spectator
    Another issue: (Also it appears that when I reply in the forums with a URL to the course and mark it "private" the system flags it as spam and the message disappears)
    #45377
    tamser
    Spectator
    I also checked the database for the meta_key and I couldn't find one that was a number with the meta_value of my userid.
    #45520
    Anshuman Sahu
    Keymaster
    You have to delete the user meta for this also . The code checks that if there is usermeta set then create the course meta . that is why it is keep on re-appearing . You have to delete the user meta also . Find the user meta in usermeta table with user_id as user's id and meta key is course id . refer : http://prntscr.com/ay9t0p
    #45523
    Anshuman Sahu
    Keymaster

    please also check if you have hide that course form wp-admin -> wplms -> course manager :  http://prntscr.com/aivjex

     
    #45546
    tamser
    Spectator
    For some reason, there was another course (non-existent) that the user was subscribed to. This was probably due to some of the imported data as you mentioned. A deeper look at user_meta where meta_key is a numeric string and deleting that worked. Closing ticket. Thank you!
Viewing 8 posts - 1 through 8 (of 8 total)
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