The location of course sidebar on the course created

[skaye23]

The course sidebar is located below the course created. Please let me know how to fix it http://screencast-o-matic.com/watch/cDejVw1oDk

[Anshuman Sahu]

It was an issue in the previous version of the theme . But we fixed this in the recent version of the theme . Please make sure that your wplms theme and all its plugins are updated to latest . If already updated but still facing the issues then please share a valid ftp credentials, admin credentials and site url to check the issue at your end . PS : mark reply as private while sharing credentials .

[skaye23]

I already updated all, but the problem is still. These are my credentials you asked   host: ftp.247mytutor.net / username: skaye23  / password : aa534926 247mytutor.net/wp-admin username : skaye23 / Password : wjdtjrgks

[H.K. Latiyan]

I checked your site, and found out your theme is outdated, refer: http://prntscr.com/aczlm0 As mentioned above this was an issue earlier in the theme and it is fixed in this latest version so update your theme to version 2.0.6.1

[skaye23]

Hi~ there ! Theme status on my admin dashboard is all up to date, And I could not find the 2.0.6.1 version on admin page. I have used API Key until now, please let me know what is the problem.    

[Anshuman Sahu]

Hi i checked your site and found that there was space in the beginning of the api key that you have put in the getting started in wplms options. I remove the space in the beginning nad now it is working fine : http://prntscr.com/addiny

[skaye23]

Hi ~ I have successfully updated it into the new version, but I could not find the plugins update. And the problem is still For more useful judge, please refer to the link below http://screencast-o-matic.com/watch/cDe6jx1bnT

[Anshuman Sahu]

Well this issue is appearing due to incomplete plugin updates . Please check the plugin updates from wp-admin dashboard-> updates and click on that check again button many times . If still you are not getting updates then please contact your webhost on this coz we are not able to replicate the issue at any of our test and demo sites with the plugins updates .

[skaye23]

I  think you need to double check the following difference Other courses created have the course sidebar in the right place. but, Just a few course created have the issue.. I think it is not due to the plugin updates~~    

[Anshuman Sahu]

Please make sure that your wplms theme and all its plugins are updated to latest . Please check if those courses have atleast one review and also check the content in the course description if you have left any unclosed division there in the description . If above does not helps then please share url of the courses in which sidebar issue is appearing and also share admin credentials to check this issue at your end . PS :mark reply as private while the credentials.

[skaye23]

Thanks~  

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