TOTAL COMMISSION EARNED by a Instructor is not showing correctly.

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  • #73675
    devpatel
    Spectator
    Hello Team, We are not getting TOTAL COMMISSION EARNED correctly for the instructor on its own dashboard, We haven't touched this commission panel at all but its showing something out in the instructor panel (Dashboard). Whatever its showing is not correct. So please let me know how to solve it and let it be correct. Thanks
    #73676
    devpatel
    Spectator
    This reply has been marked as private.
    #73677
    devpatel
    Spectator
    This reply has been marked as private.
    #73814
    Anshuman Sahu
    Keymaster
    Well there is some default commission is awarded for each course instructor by default in wplms . If you want to disable the allocation of commission then please put "0 " %    for  the instructor course in wp-admin -> lms-> settings -> commissions -> set commission .
    #73868
    devpatel
    Spectator
    This reply has been marked as private.
    #73869
    devpatel
    Spectator
    This reply has been marked as private.
    #73954
    devpatel
    Spectator
    This reply has been marked as private.
    #74032
    Anshuman Sahu
    Keymaster
    1. Yes I was able to replicate the issue at my test setup with the commissions is not setting as 0 . 2. Thanks for the screenshots related to the queries . To remove exissting commission you can either delete all the old orders from wp-admin -> woocommerce -> orders or you can run a query to just remove the order item meta  with meta_key LIKE  "%commission%" Query : DELETE from wp_woocommerce_order_itemmeta WHERE meta_key LIKE  "%commission%" PS : take backup of your database before running this query .
    #74033
    Anshuman Sahu
    Keymaster
    1. Fix coming up tomorrow with the theme update .
    #76445
    devpatel
    Spectator
    Deleting all the commissions by this query
     DELETE from wp_woocommerce_order_itemmeta WHERE meta_key LIKE  "%commission%"
    and recalculating it again fix this issue completely. Thanks for your help :)
Viewing 10 posts - 1 through 10 (of 10 total)
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