updating our plugins issue..

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    Posts
  • June 17, 2016 at 10:20 am #53735
    BRENTHAVILL
    Participant
    Hello We just updated our Woocommerce plugin, then were updating our plugins & lost our whole site. Any help greatly appreciated.            
    June 17, 2016 at 10:21 am #53736
    BRENTHAVILL
    Participant
    www.australiaonlinecourses.com   USER: aocadmin PASS: ozgroup1000      
    June 17, 2016 at 11:09 am #53744
    H.K. Latiyan
    Participant
    Checking site...
    June 17, 2016 at 11:21 am #53746
    H.K. Latiyan
    Participant
    Ok I checked your site and the first thing I noticed is this notification: http://prntscr.com/bhhm3q, which suggests that  while the update was in process you clicked on some button tried to access another page, that's why you got some white page. I checked your site and everything is working fine and I also updated your plugins and it caused no issue on your website. We are also releasing the theme update which will be available in an hour or two. We have tested it well and it won't cause any issues. Just make sure when  you update then let the update finish and then re-save the permalinks and then check your site.
    June 18, 2016 at 12:41 am #53856
    BRENTHAVILL
    Participant
    Yes thanks so much L ..you are the greatest! It was our fault we stupidly clicked on something while the first plugin was still being updated, whereas we normally do nothing until it has finished.   Brent Havill Australia Online Courses.com
    June 18, 2016 at 4:05 am #53862
    H.K. Latiyan
    Participant
    Thanks for confirming, so closing the topic.
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