Unable to create an new account

Home Forums Legacy Support Support queries Other issues Unable to create an new account

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #358833
    Raph
    Spectator
    Hello, When a new user wants to create an account there is an error message : "The security check failed! Contact the administrator" I made you a vidéo :
    #358834
    Raph
    Spectator
    This reply has been marked as private.
    #358921
    Veronica
    Moderator
    hi make sure you have updated to the latest version of the theme and plugins https://wplms.io/support/knowledge-base/wplms-4-098/
    #359087
    Raph
    Spectator
    Hello, I updated the theme and the inscription still doesn't work. When a person signs up it stays on the same page and nothing happens. So you lost me 3 days ... Please correct this
    #359284
    Anshuman Sahu
    Keymaster
    Hi please share your valid ftp credentials in order to fix this .The emails should be sent out to the user , there is some php error appearing at the end .
    #360451
    Raph
    Spectator
    This reply has been marked as private.
    #360630
    Anshuman Sahu
    Keymaster
    Ok commenting out this line made it work : do_action( 'wp_login', $user_args['user_login'], $user_args ); I guess there is some plugin which is running something here which is causing issue .
    #361047
    Raph
    Spectator
    Hello, Have you modified the php file? Where should I add this line? Thank you
    #361148
    Veronica
    Moderator
    hi @Alex is mentioned in his reply that he has commented out the line so you have no need to add this he already modified the file
    #361163
    Raph
    Spectator
    Ok thank you. this is working :) You can close the ticket
    #361184
    Veronica
    Moderator
    thanks for your confirmation @Raph good day
Viewing 11 posts - 1 through 11 (of 11 total)
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