Unable to Generate Chat Structurte

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Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • August 23, 2018 at 10:21 am #173312
    Nidhinkoroth
    Spectator
    I have added fire base account details. But Generate chat structure Button is not showing. Also in my admin area I have to enter firebase account details under the tab live (not under Chat tab as shown in the installation video) Could you please look into this matter: https://ibb.co/gMjO8K https://ibb.co/eew38K
    August 23, 2018 at 10:21 am #173313
    Nidhinkoroth
    Spectator
    This reply has been marked as private.
    August 24, 2018 at 7:43 am #173451
    MrVibe
    Keymaster
    Site link is missing. Also make sure you're using 1.2.4 version of the chat plugin. However i can see the issue in your screenshots, please remove the double backslash in the private key : http://prntscr.com/kmbq3u
    August 24, 2018 at 12:28 pm #173489
    Nidhinkoroth
    Spectator
    This reply has been marked as private.
    August 27, 2018 at 5:33 am #173661
    Diana
    Participant
    This reply has been marked as private.
    August 27, 2018 at 7:22 am #173688
    Nidhinkoroth
    Spectator
    Hi, Now chat structure has been generated and I have added firebase database rules also. But the Chat Button is not coming in the site. Could you please look into this mater. https://ibb.co/nnXhcp  
    August 29, 2018 at 1:21 pm #174086
    Anshuman Sahu
    Keymaster
    well yes its not working at your end . Please provide some time to debug this at your end .  
    August 29, 2018 at 6:33 pm #174104
    MrVibe
    Keymaster
    If you're using CloudFlare, please disable auto-minification of HTML.
    September 3, 2018 at 7:02 am #174580
    Nidhinkoroth
    Spectator
    No...we are using cloudflare
    September 5, 2018 at 4:52 am #174863
    Nidhinkoroth
    Spectator
    Any update / solution to this issue?
    September 5, 2018 at 10:46 am #174919
    Diana
    Participant
    @Nidhinkoroth It is fixed on your site. Please check
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