Unable to "Generate Structure"

Home Forums WPLMS Live WPLMS Chat Unable to "Generate Structure"

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  • #170553
    zipporahmason1234
    Participant
    Hi, I have followed all the steps shown in your WPLMS Live chat configuration video. But when I am trying to add the database rules it is giving me an error - http://prntscr.com/kbc3zm I have also tried with these rules http://prntscr.com/kbc5ij http://prntscr.com/kbc5xr But still, it does not generate the database structure. Please guide.
    #170599
    zipporahmason1234
    Participant
    Also, when I add the database rule which is given on the WPLMS live chat setting page { "rules": { ".read": "auth != null", ".write":"auth != null", "notifications":{ ".indexOn":["status"] }, "users":{ "$uid":{ "chats":{ ".indexOn":["lastUpdated"] } } } } } It gives me the same error http://prntscr.com/kbmfvu
    #170622
    zipporahmason1234
    Participant
    Do we have to fill in any details when we create a project in Google Cloud Console?
    #170772
    Diana
    Participant
    @zipporahmason1234, Apologies for the delayed response here Please chat us on facebook.com/vibethemes. We will resolve your issue there. We will connect with you with the teamviewer  
    #170930
    zipporahmason1234
    Participant
    Ok, I have messaged on the facebook page but haven't received any reply since last 2 hours. Are there any specific working hours for Facebook page support?
    #171039
    zipporahmason1234
    Participant
    The plugin is now installed. But I am getting a few errors in the Google Console - http://prntscr.com/kdamk1 Error - "Error during service worker registration: TypeError: Failed to register a ServiceWorker: A bad HTTP response code (404) was received when fetching the script." I am unable to send files, its getting stuck at 0%
    #171142
    zipporahmason1234
    Participant
    Update - I am getting few more errors now - http://prntscr.com/kdovt3
    #171237
    MrVibe
    Keymaster
    The service worker issue has been fixed in the upcoming update of Chat plugin today or tomorrow. Just make sure the Private key that you're adding in the LMS - Settings - Live - Chat does not have any double backslashes https://prnt.sc/ke2fjx
    #171293
    zipporahmason1234
    Participant
    Yes sure. Will this also fix the file upload issue?
    #171372
    MrVibe
    Keymaster
    Please contact me at facebook.com/vibethemes and I can login to your firebase via teamviewer and fix issues.
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