Unable to load file from server

Home Forums Legacy Support 4.0 Bugs & Issues Unable to load file from server

Viewing 15 posts - 1 through 15 (of 24 total)
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    Posts
  • #376045
    maurigut
    Spectator
    Hello, I need to know the ip and ports of the amazon server to configure the firewall. When importing a demo it throws me the following message: "Unable to load file from server, reload this page. If issue persists, consult webhost,as your server is unable to load sample data from Amazon server." Or is there another solution? Thank you.
    #376053
    Veronica
    Moderator
    hi you just need to reload the page and click on the clear cache link there if the issue persists then please share details with us we will import the demo on your site and also share the demo that you want to import on your site with the purchase code in a private reply
    #376167
    maurigut
    Spectator
    This reply has been marked as private.
    #376183
    Veronica
    Moderator
    working on your site
    #376184
    Veronica
    Moderator
    hi to resolve this we need to 5 JSON files but it is showing this: http://prntscr.com/22x4u0o
    #376198
    maurigut
    Spectator
    This reply has been marked as private.
    #376263
    maurigut
    Spectator
    This reply has been marked as private.
    #376279
    Veronica
    Moderator
    This reply has been marked as private.
    #376299
    maurigut
    Spectator
    This reply has been marked as private.
    #376313
    Veronica
    Moderator
    ok i am working on your site
    #376315
    maurigut
    Spectator
    This reply has been marked as private.
    #376319
    Veronica
    Moderator
    This reply has been marked as private.
    #376320
    maurigut
    Spectator
    This reply has been marked as private.
    #376324
    Veronica
    Moderator
    can you please share the Cpanel or FTP details so we can check that
    #376326
    maurigut
    Spectator
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 24 total)
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