Unable to Logout as a student and NOT getting Email notification while signup

[Piya19]

Hi, I have been using WPLMS on many websites.. currently facing issue in https://portal-cursos.com/  There are two issues I am getting right now! 1# As I tried to signup as a student, and NOT getting any confirmation/Activation Email, Although I have migrated all the Emails to BuddyPress Emails. still not getting any notification. 2# So, 1st issue needs to FIX, just for a moment, I activate a dummy student manually from WordPress admin panel. NOW, the issue is, After log in to my dummy student account, I try to LOGOUT from the top menu on the home page! it is not letting me log out and tries to re-direct me on the "BLOG" page. it's a kinda weird issue. Never faced such an issue in past times! Please help me to FIX these issues! Thank YOU!

[Anshuman Sahu]

1 . Please first check if youe forget password email is going from wp-login.php page ?

Install and configure WP Mail SMTP plugin also checks touch-points in lms setting.

tip: https://wplms.io/support/knowledge-base/postman-smtp-for-emails/

Please check Another type of emails such as 'WP Mail SMTP test email', 'WooCommerce order emails' and 'manual user registration via WordPress settings' are working or not??

***if you are receiving other emails and not only registration activation then

please try adding this given code in your wplms-customizer.php file in wplms customizer plugin :

add_filter( 'bp_email_use_wp_mail', '__return_true' );

Sometimes the problem is, it is going in the spam folder because some hosting providers block the WordPress default mail and keep them as spam. so please check your spam folder.

  2 . this is strange we are using wordpress core function " wp_logout_url " there . Please share your site url and admin credentials to check this . Try deactivating third party plguins in your site .  

[Piya19]

This reply has been marked as private.

[Anshuman Sahu]

This reply has been marked as private.

[Piya19]

This reply has been marked as private.

[Anshuman Sahu]

Login issue :   added this css to fix this : div#vibe_bp_login { z-index: 999999999; } in your site wp-admin -> appearance -> customizer -> custom css .  

[Author]

Posts