Unable to Reply on review or comments done by Students

Home Forums Legacy Support Support queries How-to & Troubleshooting Unable to Reply on review or comments done by Students

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #234292
    maddyomaddy11
    Spectator
    Hi as an instructor .... when logged in can see all the comments or reviews done by students but unable to reply them ... for better idea i kept a small video.. https://screencast-o-matic.com/watch/cqXrbJUvg9 Please Help me to Troubleshoot or tell me what i am missing ... Thanks in Advance...
    #234331
    logan
    Member

    Hello,

    i would suggest you to follow the following and check if it works??

    1. Please deactivate all installed 3rd party plugins.
    2. Delete browsers cache especially cache plugin.
    3. if any extra codes added by you then remove it.
    4. Re-save permalinks.

    deactivate everything other than wplms defaults then check if it works.

    if it does not work then share the admin URL and credentials in a private reply. I will check the issue.

    #234400
    maddyomaddy11
    Spectator
    Hi Logan As Said above thread i followed your 4 Steps..   to make your work simplified... This are my 3rd Party Plugins listed Below..
    1. All-in-One WP Migration [ Deactivated ]
    2. Black Studio TinyMCE Widget
    3. Booster for WooCommerce
    4. Conditional Profile Fields for BuddyPress
    5. Custom Sidebars
    6. FormCraft
    7. FormCraft reCaptcha Add-On
    8. FormCraft User Registration Add-On
    9. GoDaddy Pro Sites Worker
    10. Multi Currency for WooCommerceIndian Currency (INR) Symbol for Woocommerce
    11. RCD-Right Click Disabler for WordPress
    Deactivate & cleared Cache
    1. But Issue Not Resolved
    2. Hence posting admin Credentials at Private Reply
    3. Please Check next Post ...
    Thanks in Advance...  
    #234401
    maddyomaddy11
    Spectator
    This reply has been marked as private.
    #234468
    logan
    Member
    Hello, also deactivate the lognizer plugin and then resave the permalinks.

    in order to make the comment form appear you need to make sure these things :

    1 . post reviews from course home page setting is enabled in course front end edit :

    http://prntscr.com/n2iinf

    2 .  comments are enabled from the back end course edit page.

    3 . USER HAS TO BE SUBSCRIBED TO THAT COURSE.

    a user who has not to take the course cannot post reviews.


    for the given id pass there was one course and no comments for this: http://prntscr.com/q0zvvq
Viewing 5 posts - 1 through 5 (of 5 total)
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