Update has messed the site up

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #22827
    ChrissieM
    Spectator
    HI I have just updated, and the students can't find their courses, and all the information on the courses (ie the write up about each course) has disappeared. Can I un-update please?
    #23135
    sandy
    Member
    This happens because of uncleared cookies. Can you please try clearing browser cookies and recheck as a student.
    #23621
    ChrissieM
    Spectator
    Thank you for your reply. However, I have been using WPLMS for 10 months and have never had to ask clients to clear cookies before. Now after the update I have every customer who has bought complain of the same thing. Telling a customer to clear cookies is not professional and I don't think they will buy from me again - can you advic me why this has just started to happen now? I can't afford to have this sort of error on the website. thanks for your time.
    #23734
    Samir
    Spectator
    Mr vibes,I am having similar issues as Chrissie M.Our client site was ready before this 2.0 update and we are currently in the publicity phase.It looks very unprofessional that when our potential customers come to our site,click the courses they see a blank page.From going through the forums I see a lot of complaints and do hope non-accessibility of course view is only what we are going to face,since we now have to conduct another round of site tests to see if we have other problems. P.S we have all plugins updated and have saved the permalinks as specified in other issue-log solutions.Kindly look into this issue and please treat as urgent as our ad campaigns are already live. This is our site Here
    #24374
    MrVibe
    Keymaster
    Please Share WP Admin credentials to check the issue and fix it.
    #24377
    Samir
    Spectator
    Login:macaranta.com/work Password:frBz!feLC=7Q Site:macaranta.com   Kindly treat as urgent,this issue is causing a lot of challenges for our client.
    #24379
    MrVibe
    Keymaster
    #24382
    Samir
    Spectator
    Okay,Done.
Viewing 8 posts - 1 through 8 (of 8 total)
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