Update issues

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Viewing 15 posts - 1 through 15 (of 15 total)
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  • June 11, 2020 at 5:37 pm #267587
    witslk
    Spectator
    I try to update wordpress new version 5.4 but get following error so please check and fix this https://prnt.sc/sy1ye7
    June 12, 2020 at 12:19 pm #267767
    Anshuman Sahu
    Keymaster
    You need to check the file permissions of your wp-admin folder , it should be set to 755 . Secondly please contact your webhost and allow php to create directories and copy files at multiple levels on server . This is server file permissions error generated by wordpress itself , theme of any of its plugin is not responsible for this .
    June 19, 2020 at 2:43 pm #269451
    witslk
    Spectator
    This reply has been marked as private.
    June 20, 2020 at 12:29 pm #269605
    Anshuman Sahu
    Keymaster
      well please check your wp-config.php (in site root) file if these keys are defined there or not ? https://prnt.sc/t3ac87
    June 20, 2020 at 3:24 pm #269628
    witslk
    Spectator
    This reply has been marked as private.
    June 22, 2020 at 12:44 pm #269841
    Anshuman Sahu
    Keymaster
    No this is not related to this . This could be related to server security . Can you please share your cpanel creds to check this out ?
    June 22, 2020 at 5:41 pm #269892
    witslk
    Spectator
    This reply has been marked as private.
    June 23, 2020 at 8:25 am #270038
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    June 23, 2020 at 9:26 am #270051
    witslk
    Spectator
    This reply has been marked as private.
    June 24, 2020 at 2:32 pm #270406
    Anshuman Sahu
    Keymaster
    Well the salts and keys are present in your wp-config there. the error is coming from wordpress itself . would need more time to dig into this.
    June 24, 2020 at 2:38 pm #270412
    witslk
    Spectator
    This reply has been marked as private.
    June 26, 2020 at 1:46 pm #270894
    Anshuman Sahu
    Keymaster
    Well I researched on it and the issue is not at all connected with theme but with the server itself , possible reasons , tmp folder is full , incorrect file permissions , Please check if tmp folder is not full or the file permissions are correct on your server . folder permissions must be 755 and file permissions must be 644 .
    June 26, 2020 at 2:38 pm #270906
    witslk
    Spectator
    This reply has been marked as private.
    June 26, 2020 at 3:04 pm #270908
    witslk
    Spectator
    This reply has been marked as private.
    June 27, 2020 at 2:15 pm #271214
    Anshuman Sahu
    Keymaster
    The issue is not at all related to wplms theme but with your server.We cannot fix your server issues , we can only fix theme issues and related help with queries related to it . Fixing server issues to let the wordpress update does not comes under theme support.
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