update problem

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Viewing 15 posts - 1 through 15 (of 21 total)
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  • #301977
    online-kurs_694
    Participant
    Hi I contacted you with facebook but I never received an answer!! I need urgend help because update process does not work properly. It remains always on status of some month ago. Translation does not work anymore. Everything remains in English. Please give me support!
    #301979
    online-kurs_694
    Participant
    This reply has been marked as private.
    #301983
    online-kurs_694
    Participant
    This reply has been marked as private.
    #302233
    online-kurs_694
    Participant
    Hi Unfortunately I did not hear from you. Therefore I reload a backup from some days ago. Still the problem remains the same. The new plugin are not up to date and I can not change this from my site. Please can you fix it as soon as possible.
    #302699
    Anshuman Sahu
    Keymaster
    Well I could not check as there were no site url provided . The issue is appearing because there is no vibebp plugin in your site which is required by new wplms theme v4 and wplms plugin . Please download the plugin from here : https://wplms.io/verify-purchase/?purchase_code={code here}&plugin=wplms.io/vibebp.zip then simply install this in your site . Please provide site url to do this if you still need help . If site is not accessible and throwing error then please share your valid ftp credentials in private rpely .
    #302880
    online-kurs_694
    Participant
    Hi
    • Homepagename: https://online-kurs.ch
    • Credentials as mentied above
    The Link you provided is not working. I receive always an error message: 'no purchase code' even when I'm logged in. Also plugin: wplms is not uptodate. But there is no possebility to do this. Can you also check this. Is it then possible to translate the courses again in German?
    #305424
    Anshuman Sahu
    Keymaster
    Hi it seems like you have migrated to wplms 4.0 which is a totally new architecture with new plugins . therefore as its the new plugin old translation will not work . plus there are some plugins which are not yet compatible with 4.0 like badgeOs and videovibe . Therefore I have reverted to v3 in your site . old plugins will still works with wplms theme version 4.0.x . Please go through this link : https://wplms.io/support/article-categories/4-0/ before migrating . IF you are ready to migrate then please tell us we will migrate properly but you still need to translate texts over again as these are new plugins .
    #320781
    online-kurs_694
    Participant
    Hi Alex I am now ready to migrate to the new wplms 4.0. After this I will translate the words in German. Thanks. Sandra
    #321122
    Anshuman Sahu
    Keymaster
    Please also check if you are using any custom plugin to show anything in the course content
    #321194
    online-kurs_694
    Participant
    Hi, i use wpbakery page builder and h5p. No other plugin. I want to change because I need to remove the login icon and the course plugin is not working properly anymore.
    #321367
    Anshuman Sahu
    Keymaster
    Ok please check if you have created units with wp bakery as well. the simple elements will work in the new course status but cannot guarantee all the wp bakery blocks will work specially which are based on scripts .
    #323399
    online-kurs_694
    Participant
    Hi, I have created every lesson with elements of wp bakery, but I need to update because the old version does not work properly anymore. Curriculum can not changed anymore. I hope the update does not delete all lessons with wp bakery. Many thanks for helping and please update the theme.
    #323518
    Anshuman Sahu
    Keymaster
    Well as told before full support of wp bakery is not available right now in the new v$ version , we are yet to check this properly , however we have elementor support in units and our page builder shortcodes like accordian and tabs. . IF you use wp bakery extensively then we suggest you to stay on V3. please tell exactly which issue you are facing .
    #358643
    online-kurs_694
    Participant
    Urgent I updated today the homepage: https://online-lehrmittel.ch and now the site is blocked. Message: site is blocked. Serious wp error. How can i go back to the previos WPLMS version?
    #358649
    Anshuman Sahu
    Keymaster
    Ok I was able to access your site : https://gyazo.com/3dcc48c59d2aee496616e28f62815031 IT seems like you restored from previous version . Please share exactly what error you faced and which plugin/theme you updates ? was it wplms theme ?
Viewing 15 posts - 1 through 15 (of 21 total)
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