Home › Forums › Legacy Support › Support queries › Update Issues › Update to the latest version
- This topic has 21 replies, 3 voices, and was last updated 3 years, 6 months ago by Anshuman Sahu.
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December 2, 2020 at 4:08 pm #327698AkPdionneParticipantTo whom it may concern, I did try to setup wplms 4.0 on my site. (i had 3.9 and never got it working) after reading on Facebook message, i ask for help and one of you says they will help. I decide to try again. I did 2 days ago bought again the support (version 4) Now how can you help me 1. my site is in French 2. i don't have ONLY wplms. Course are a part of my site. i don't know if it make difference but now i would like to find the best way to configure and use WLPMS ThanksDecember 3, 2020 at 2:39 pm #327911Anshuman SahuKeymaster1 . ok 2 . is it a multisite>? or are you using another theme? YEs we can setup v4 or upgrade existing website but if your site is live then we recommend you to test the V4 on a copy of your site first . you can just make a copy of your existing site on staging or new server , we can upgrade it , then you can test all of it .December 4, 2020 at 3:21 pm #328129AkPdionneParticipantNo problem No this is not a multisite I don't use another theme I do plan to translate in spanish My site is in french A real regional site. (quebec, canada Here is a copy of my site https://www.staging2.sugringo.com/ There is a user Vibe Themes [email protected] If there is any good or bad plugin to suggest go ahead If you could put a few of sample Few course and the product associate with a group created That will help a lot. I like your demo but it override all. it would be nice to select in a deeper configuration. But may it is something possible now. I haven't look to much to the new version. Best regards PierreDecember 5, 2020 at 1:01 pm #328261Anshuman SahuKeymasterHi can you please provide password as well in private reply here to check the issue on the staging ,looking fine for me , also can you please point out which things are not working ?December 5, 2020 at 2:11 pm #328271AkPdionneParticipantThis reply has been marked as private.December 5, 2020 at 2:14 pm #328273AkPdionneParticipantThis reply has been marked as private.December 7, 2020 at 3:03 pm #328463Anshuman SahuKeymasterOk just checked and found that you have old version of vibebp , wplms plugin and wplms theme . Please update the theme : refer :https://wplms.io/support/knowledge-base/auto-updating-wplms/ https://wplms.io/support/knowledge-base/updating-core-plugins-in-wplms-v4/December 8, 2020 at 2:30 am #328510AkPdionneParticipantI did registered the plugin Please could you check ThanksDecember 8, 2020 at 2:36 am #328511AkPdionneParticipantI am to configure and this is where i am not sure. Again i don't only have the wplms in my site. I don't want to change my first pages. Is it possible? Could you do the update, please?December 8, 2020 at 3:18 pm #328636Anshuman SahuKeymasterHi i have updated the plugin ,but you need to update the theme in order to et it all working .December 8, 2020 at 3:27 pm #328642AkPdionneParticipantYes this is where i got wrong last time (overwrite my site, it change all layout). This is why i ask help now. I am just not sure of all the step and I am scare to scrap my site (the part not involving the course). Again courses is within a menu not in the front pages.December 9, 2020 at 12:59 pm #328730Anshuman SahuKeymasterHi updating is simple and no data will be lost on updating the theme .Just do not run the setup wizard simply escape back to site home page after udpating . If you want us to update the theme then please share your valid cpanel or ftp creds in private reply .December 9, 2020 at 4:25 pm #328768AkPdionneParticipantThis reply has been marked as private.December 10, 2020 at 5:22 pm #328923Anshuman SahuKeymasterOk theme is updated now . But we had some issue with wpml plugin for the directory pages . We are checking this please provide some time.December 15, 2020 at 7:56 pm #329552AkPdionneParticipantHi Alex Any news on my site. After the update the menu and icon is now wplms not mine. Those are easy to change back but my concern was all pages from wplms and they all are the same pointing to error pages. Plus a was in the impression the new interface will popup (react) Please keep me inform
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