[Urgent help need] Serious bug after latest update

[hothaibinh]

I updated the latest WPLMS theme and Vibe BP After that I found my site not working properly anymore https://vimeo.com/622029316/7faad3e8d8 1. I don't find the continue course button on homepage anymore 2. I have to click to see the course info for the button, and now after clicking it becomes a blank page 3. After I did 2 the login doesn't work anymore, I can't access single page, I can't even logout

[Veronica]

This reply has been marked as private.

[hothaibinh]

Hi, I found similar problem and started a new topic here as I forgot creating this one https://wplms.io/support/forums/topic/urgent-course-stops-load-units-after-the-recent-update/#post-372385 1. I don’t find the continue course button on homepage anymore -> solved 2. I have to click to see the course info for the button, and now after clicking it becomes a blank page -> happened again 3. After I did 2 the login doesn’t work anymore, I can’t access single page, I can’t even logout -> solved all were solved after Mr.Vibe told me to clear cache and regenerate service worker, however now 2 happens again

[Veronica]

try to deactivate the cache plugin and then clear the cache and hard reload the page and then check

[hothaibinh]

hi what is 'hard reload' ?

[hothaibinh]

Hi, yes may be there was something with the cache, after clearing the cache in wp-rocket, the courses now work. https://vimeo.com/627544717/4fbe2cb1b2 However, I don't see the continue course button anymore Is it safe to deactivate wp-rocket ? btw, your theme has very low page speed ranking, without wp-rocket the website is very slow. Is there anyway you can help with caching or wp-rocket compatibility ?

[hothaibinh]

Hi, please fix, Mr Vibe told me to deactivate VibeBP and WP login, now the login verification happens very quickly, however, 1. The continue course button takes lot of time to show up 2. Now the blank course page happen again https://vimeo.com/629624537/225f1c6033

[hothaibinh]

This is a very serious bug, it is breaking my service, lots of learners are waiting For non urgent problem, I can follow your instructions it's fair that you can't do the job of everyone. But this is your bug and it's very urgent. Please fix it and let me know why it happens and that's the solution instead of telling me what to do, lots of the times your suggestions didn't work and my students waited for days or weeks which also mean lots of financial lost for me.

[MrVibe]

I think this is again connected to the x-wp-nonce, does this also fix when you disable WP admin - Vibebp - Settings - "VibeBP - WP login sync"

[hothaibinh]

Yes it fixes the verification problem but another problem happens https://vimeo.com/634542307/ea9a58cd1f Now if I go to some page and then go back to homepage, the token is not verified anymore, I can't access the menu at profile name. However, if I go by typing the link to single page manually I can still get there but the redirection is very slow. Could you please make it work properly for once ?

[Anshuman Sahu]

Hi I have replied on your other topic the issue is related to caching actually . IF you clear it update service worker and add the vibebp_vars to your customizer it will work .

[hothaibinh]

Hi, what is "vibebp_vars" ?

[hothaibinh]

I added the vibebp_vars you provided but the problem doesn't go away I added vibebp_var, cleared cached and regenerated service worker before this but it just keeps redirecting me to a different course, this is just so frustrating https://vimeo.com/650534801/0021ff6533 It's only fixed when I went to another browser, however, I had to wait for a while for the 'join course' button to switch to 'continue course' so it loads the units https://vimeo.com/650536115/4a13e24e3a The user will now know how to deal with this if after awhile the system got buggy itself

[Anshuman Sahu]

for the meantime please disable the "Synchronise VibeBP with WP Login " and then change sw version and regenerate the sw .IT should fix the issue for all browsers .

[Author]

Posts