User is experiencing problems when starting or retaking a quiz

Last updated on by Chris

Tagged: login, logout, quiz

This topic has 2 replies, 2 voices, and was last updated 7 years, 6 months ago by Skywalker [ ex VibeThemes].

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April 21, 2017 at 12:31 pm #107986

Chris
Spectator

Hi team, I have a user who is experiencing problems. When the user tries to start or retake a quiz, she is getting logged out. Do you know what might have caused this for the user? Thanks in advance! Kind regards, Chris

April 21, 2017 at 12:38 pm #107989

Chris
Spectator

Also, when trying to replicate the issue, I notice that every time I click on the site logo on the the left to go back to the homepage, I'm getting logged out as well. But when I go back to a course page, I'm logged in again. This seems like inconsistent behavior to me. Maybe it helps in answering the question above?

April 21, 2017 at 2:30 pm #108023

Skywalker [ ex VibeThemes]
Participant

This is clearly a caching issue. Please disable any caching plugin you are using. It will fix your issue.
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