Users Can't Password Reset 'Access is Restricted due to a security role'

[drewkellygmailcom]

Hello, I've got a test student account and when I try to do a password reset I go through the steps and get an email to the email account. However, when I click on the password reset link I get the following error message: "The page you are trying to access is restricted due to a security role. The security rule is affected the normal operation of your website, contact your host support team and provide detailed instructions how to recreate this error. They will be able to assist you with rectifying the problem and adjusting security configuration if needed." I am not sure what I did to cause this to happen. I tried to adjust some settings in WPLMS >> BuddyPress but with no luck. Can you please advise how I can correct this? Thank you, Me

[drewkellygmailcom]

And upon further testing, it looks like Admins can change their passwords but students get stuck on this page. Thank you, Me

[drewkellygmailcom]

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[H.K. Latiyan]

Hi, Please check if you have made any restriction on the wp-admin page , as this can happen only if the wp-admin is restricted in your website.

[drewkellygmailcom]

H.K., I am stuck.  The only place where I remember trying out any kind of changes is here: http://prntscr.com/gohwdu Can you please tell me exactly where I should be looking?  I tried Google based on your last comment but I am stuck. Currently I have my site in English so you can help me, but it should be in another language for my end users. Can you please help? Thank you, Me

[drewkellygmailcom]

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[H.K. Latiyan]

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