VibeBP and WPLMS plugins installation error

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Home › Forums › Legacy Support › 4.0 Bugs & Issues › VibeBP and WPLMS plugins installation error

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Viewing 11 posts - 1 through 11 (of 11 total)
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  • July 18, 2020 at 8:18 am #275435
    barrutia_871
    Spectator
    Hello I updated the theme to 4.0, but now I get the message "This theme requires the following plugins: VibeBP and WPLMS." I click to install these plugins, but then it says: "Download error. Forbidden." I've tried installing the plugins individually, WPLMS first, then VibeBP second, but still the plugins are not installing.
    July 18, 2020 at 8:21 am #275438
    barrutia_871
    Spectator
    This reply has been marked as private.
    July 18, 2020 at 8:49 am #275462
    Scott Lang
    Moderator
    Hi, We are unable to login to your site:https://prnt.sc/tk31lx
    July 18, 2020 at 11:11 am #275498
    MeesterGijs
    Spectator
    Where do you find the VibeBP plugin?  
    July 18, 2020 at 2:02 pm #275560
    Scott Lang
    Moderator
    @MeesterGijs, You can find VibeBp plugin in wp-content> themes> wplms> plugins
    July 18, 2020 at 6:39 pm #275619
    barrutia_871
    Spectator
    This reply has been marked as private.
    July 20, 2020 at 12:22 am #275702
    barrutia_871
    Spectator
    Hello, please help me with the plugins.
    July 20, 2020 at 2:25 pm #275919
    Scott Lang
    Moderator
    Hi, You have added the theme 4.0 but not activated the plugin. Please refer the articles : https://wplms.io/support/article-categories/4-0/ You can also revert your site to 3.9.Docs are present in articles page too. Also make sure follow the same step. If you want we will update your site to 4.0 then also we need your FTP in private reply .in case of error.
    July 22, 2020 at 7:00 am #276548
    barrutia_871
    Spectator
    Hello Scott, I've already installed and activated the theme 4.2. I have had created 2 courses as demo, so it's not problem to me to start everything with the new version 4.2. The problem is that when I go to "Install Required Plugins" (for my recent version of theme 4.2) and I try installing VibeBP and WPLMS...I get the message: "This theme requires the following plugins: VibeBP and WPLMS." I click to install these plugins, but then it says: "Download error. Forbidden." I've also tried to install VibeBP and WPLMS the plugins individually (WPLMS first, then VibeBP second) but I get the same Download error. Refer: https://prnt.sc/tmdg0a  <-----I want VibeBP and WPLMS plugins installed, I have already installed and activated theme version 4.2 I will give you my FTP in my next message in private reply.
    July 22, 2020 at 7:08 am #276552
    barrutia_871
    Spectator
    This reply has been marked as private.
    July 22, 2020 at 1:11 pm #276705
    Scott Lang
    Moderator
    Hi, Issue is caused by your server access permission. refer this:https://prnt.sc/tmkb54 Please contact your server hosting. But currently we are adding plugin to your site from theme/wplms/plugins folder Added 4.0 setup https://prnt.sc/tml10w  
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