Video Cover Course

[eduardovid]

I do not know what purpose the black box that appears below the cover image of the course. I imagine that it will be by if instead of a cover image, you select a cover video but I have done the test by selecting a video and it does not load it, it only loads a cover image. Can you please explain to me the functionality of that black video box that appears below the cover image and why I cant upload a mp4 video? Look: http://somup.com/crn36MDwls

[Veronica]

hi here is the functionality explanation http://prntscr.com/104j498 http://somup.com/crn0iODyvf I hope this is clear

[eduardovid]

sorry but its not clear. I make click in every places over the black video box and nothing happened, no option to upload a video. Is it posible to have a image and video in Course Cover? Please, explain me how to do it.

[Veronica]

hi for video cover, you can use image as I have shown in the above-recorded video it will work as it is if you are unable to do the same then please provide credentials we will take a look thanks

[eduardovid]

This reply has been marked as private.

[Veronica]

working on your site

[Veronica]

hi please check this video: http://somup.com/crnTilDBYF this is how you can add a video in description and a cover with an image.

[eduardovid]

I can add a mp4 17.425 KB video Look: http://somup.com/crenQYDHdr Please, access with your credentials and check it before to answerd me.

[Veronica]

checking

[Veronica]

This reply has been marked as private.

[eduardovid]

I dont understand why I have to update the Theme I have Versión: 4.096, Is it not the last one? Why I dont see a theme notification to update the theme in my Admin Panel?

[Veronica]

hi you need to add purchase code in appearance>>setup wizard>>here http://prntscr.com/10dn84z and also wplms>>getting started>> http://prntscr.com/10dn9ca and also check here http://prntscr.com/10dnago

[eduardovid]

I have purchase code in every places. Please, check it with your credentials. Thanks

[Veronica]

hi please check this tip once: https://wplms.io/support/knowledge-base/auto-updating-wplms/#:~:text=To%20force%20WordPress%20check%20for,and%20Plugin%20versions%20are%20same.

[eduardovid]

I told you, I saw the tutorials, support and Forums and I dont know why I can see a Notification in admin panel about to update my theme. I have all of the credentials in every places but you tell me I have to update the theme and I dont have any notification in admin panel Is it so dificult for you check this issue with your Admin credentials?

[Author]

Posts