Video stops working

[hothaibinh]

All of my videos stop working all together. Please help me fix. https://vimeo.com/524136284/ca341fb2dc They all played normally a while ago, and I haven't done anything with my Vimeo settings, therefore it should not be the way I input the link

[hothaibinh]

This reply has been marked as private.

[Anshuman Sahu]

The issue has been fixed and a temporary fix is already released in update of wplms plugin version 1.5.4 . Permanant fix is also just done and we are releasing update for this

[hothaibinh]

Hi, my WPLMS was already 1.5.4 in the recoding I sent you, how to apply the fix ?

[hothaibinh]

Should I update wordpress too ? Does updating wordpress have incompatibility risk ?

[hothaibinh]

Hi, after updated 3rd party plugin, the update of WPLMS to 1.5.4.1 became available, it was not there before the 3rd party plugin update. The video plays now. However, the playback bar of video is no longer there. There's no way I can pause, toggle subtitle or adjust sound volume. Is that a known issue ? Will it be fixed in the next update ? or can I do something about it ?

[Anshuman Sahu]

YEs this is a new issue appeared with vimeo videos with the library we are using .We are in contact with them , soon it will be fixed as well . Thanks for reporting this .

[hothaibinh]

Hi, thank you for the info. Could you reply me when the problem is fixed ? or is there anyway I can get notification when the problem is fixed ? My page is ready for the students except for this problem which is quite critical. I want to launch the page as soon as the problem is fixed.

[Anshuman Sahu]

an update will be released when this issue is fixed . We have enabled the full screen player for now in mobile in whcih controls are shown as a temporary fix right now but not releasing it now as its not full proof solution . Waiting for the library author to fix it

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