Video will not Show in page

Home Forums Legacy Support Support queries How-to & Troubleshooting Video will not Show in page

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1934
    jamesw58
    Participant
    I am trying to add video to the home page. i get this message:"error loading this resource" I tried to add video using the "Add Media" button: How can I get  this done? Thanks,
    #2155
    Anshuman Sahu
    Keymaster
    Please try uploading the video again in the media library and then try adding the video into the page . Please also try resaving the permalinks .
    #2600
    jamesw58
    Participant
    I re-saved permalinks and I've tried to re-upload the video. It still shows the same error. Thanks
    #2737
    Anshuman Sahu
    Keymaster
    Few questions  : Is the video is uploaded in the media library ? What is the format and size of the video ? Also please share the admin credentials and site url to check this . PS :  mark the reply as private before sharing the info .
    #6281
    jamesw58
    Participant
    This reply has been marked as private.
    #6539
    MrVibe
    Keymaster
    Site url ? Site url is missing, please share a link to your website to check this issue. Quick check : WPLMS does not alter anything for the videos, most likely the video is not publically accessible. Try copying the video url : xxx.com/abc/video.mp4 and open it directly in the browser. Like this : http://vibethemes.com/envato/wplms/wp-content/uploads/2014/02/big_buck_bunny.mp4
    #6612
    jamesw58
    Participant
    Have you had issues with security? I don't think that is the link that was intended to be sent.   Thank you
    #6732
    Anshuman Sahu
    Keymaster
    There may be possibilty that this issue is appearing due to some kind of security on your server side becasue this is the default wordpress media player . Also try deactivating the third party plugins and also check video is accessible or not  . For us to check share site url  .
Viewing 8 posts - 1 through 8 (of 8 total)
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